BuyhearingaidReviews of buyhearingaid.com

I tried to cancel the order. I am still now trying to do a return. I am still trying for response!

Super sales customer service from Mike Smith, excellent pricing, and Charity the audiologist is great!

I’ve worn hearing aids for over 50 years, and this has been the worst customer service experience I’ve had across all sellers. I requested an adjustment, as they arrived with many problems on the settings. No one replied to four emails, and a phone call was never scheduled. I finally called them to return these, but they have ignore the request, even after I called them to request return instructions. There is simply no after-purchase care, and this company should be avoided.

Everything was good but I was hoping for a Bluetooth connection with these hearing aids

I needed a replacement hearing aid charger while traveling when I left mine at home. I found this company online and was initially a little cautious, wondering if I would receive the correct charger. Instead of simply pointing me to a product, while in chat, I believe the owner took the time to ask for my hearing aid model and serial numbers to make sure I received the exact charger I needed. He understood that I was traveling and couldn't afford to be without a way to charge my hearing aids. He shipped the charger immediately so it arrived at my hotel in time for me to continue my trip without interruption. The charger was exactly right, and the service was exceptional. If you need hearing aid accessories and want to be confident you're getting the correct product, I would not hesitate to recommend this company.

I still have not received this order. Not even a tracking number to this day!!! I’ll appreciate it if someone in your company can correct this problem.

Thank you Mike, for great customer service and taking care of my hearing needs. The hearing aids (Oticon-Intent 1) are wonderful !

The hearing aids were programmed to my hearing test.