BuyhearingaidBuyhearingaid is listed under Vision & Hearing.
Buyhearingaid (buyhearingaid.com) has 168 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Jeffrey M.
Mike was an awesome guide to finding the best hearing aid for me and purchasing it at a super price! Also, working with their audiologist was an incredible experience in learning about my new hearing aid and how best to use it!
Response from BuyhearingaidJun 23, 2026
Thank you for your wonderful review! We're delighted to hear that Mike and our audiologist provided a great experience. We truly appreciate your trust and support.
Mike D.
Great service when they are trying to sell there products nobody ever gets back to you when you want to do a return. Seems there was a lack of communication. They promptly reached out and made things right. I can’t comment on there product as I have not tried it and going with another brand.
Response from BuyhearingaidJul 4, 2026
Thank you for updating your review. We appreciate your feedback and are glad we had the opportunity to address your concerns. While we're sorry you chose a different brand, we wish you the very best and appreciate you giving us the chance to make things right.
Don C.
Easy to work with and they preprogrammed the aids accordingly to my audiogram. They are better than my older ones. The only disappointment is the color of the hearing aids. It wasn’t discussed at the time of the special order. So, partially my fault. I will use them again in the future.
Response from BuyhearingaidJun 23, 2026
Thank you for your review! We're glad you're enjoying your new hearing aids and that the programming has worked well for you. If you'd prefer a different color, please feel free to contact us at [email protected] and we'll be happy to discuss the available options. Thank you again for your trust and support!
Glen H.
I purchased a pair of Oticon Intent 1 and received them in five (5) days without programming as requested. They arrived via FedEx. They are as advertised including the charging station. Great service and a wonderful customer service team!
Response from BuyhearingaidJun 10, 2026
Thank you for your wonderful review! We're delighted to hear everything arrived as expected and that you had a great experience with our team. We truly appreciate your support and are always here if you need anything.
Paul Herbst S.
slow, hard to contact, have not sent return label to return hearing aids
Response from BuyhearingaidJun 10, 2026
Thank you for your feedback. We believe the issues mentioned in your review have now been fully resolved, including the processing of your refund. If you feel your experience has improved, we would greatly appreciate it if you would consider updating your review to reflect the final outcome. If there is anything further we can do to assist, please feel free to call us at (888) 575-4718. Thank you for your time and support.
MD
Can’t seem to get an adjustment, and I don’t have any domes that I can use. They sent me a packet of domes that were the smallest domes I have ever seen. I am using a pair of domes that are from my old hearing aids and they have holes all over them from me cleaning them. The domes in the pack were not even a quarter of an inch. There was only one large dome and I was unable to get it on the hearing aid. I tried for about 20 minutes with no success.
Response from BuyhearingaidMay 19, 2026
We sincerely apologize for the inconvenience. Please contact us directly at (888) 575-4718 or email us at [email protected] and our team will make sure your adjustment request and dome issue are resolved as quickly as possible. We’re here to help and will take care of this for you.
John M.
Mike and Charity are the BEST duo for their company
Response from BuyhearingaidMay 19, 2026
Thank you so much for your kind words and support! We truly appreciate it. It was our pleasure assisting you, and Mike & Charity are always here whenever you need us. Enjoy your new hearing aids! 😊
Dan E C.
Arrived on time. Programmed Great. I don't know what else I could ask for. Ten Stars out of Ten. Thanks
Response from BuyhearingaidMay 15, 2026
Thank you so much for your kind feedback! We’re very happy to hear everything arrived on time and is working great for you.
