BuyBrakes.comReviews of buybrakes.com

Response from BuyBrakes.comJun 16, 2020

Yes Jeremy, brakes are heavy! FREIGHT IS TYPICALLY FREE,.......EXCEPT FOR CENTRIC BRAND! And for the Centric brand... because we sell it so close to cost, WE CHARGE YOU OUR UPS cost for shipping. There isn't enough margin/$ left to include Free Freight with Centric brand. All of our other brands have FREE SHIPPING ABOVE $100 for U.S. 48 Contiguous State destinations.

Response from BuyBrakes.comMay 31, 2020

We've had posted on our site for 2 months now our supplier update status here... https://www.buybrakes.com/covid19 Which notices such as- Our supply chain is fully operational but moving slower than normal times due to limited staffing and/or production at the vendors or in the "supply chain." In some facilities such as Centric, Stoptech, Eibach and Goodridge, we are experiencing long delays in items that show "Call for Availability (No Stock). Three to six week delays are often the norm for out of stock items. International brands like DBA (Disc Brakes of Australia) can be 12 weeks. Also note that in those same facilities Centric, Stoptech and Eibach, when an item shows in stock (on the “live” BuyBrakes website inventory feed) those factory suppliers can no longer ship same day or next day to get the parts in motion onto UPS trucks and on the way to you. The reality is that it is now taking factories an average of 4 days to a week to get an in-stock item out the door. The reason? Higher volumes combined and limited staff or staff adjustments within those warehouses. The companies and warehouses are trying to provide a “Safe Working Environment.” So… Be patient, Be kind and if you need to cancel your order, just let us know and communicate with us via email or text. We’ll happily refund your purchase on normally stocked items or move you into substitute brand or another replacement components that may be in stock. The exception are orders where we put in a made to order/custom Big Brake Kits and 2-Piece Rotors.