Brett M.
Tried to book a business class flight…
Tried to book a business class flight that they said was available. They charged my card and then told me the price went up and the flight was not confirmed. Tried to book the same flight and pay the higher price and they did the same thing again. Charged the card and increased the price. First two charges were reversed when I called them. Third charge was not so I had to contest the charge through my CC company. It’s a scam company.
Response from BusinessClass.comMar 14, 2026
Dear Brett, Thank you for your feedback. We apologize if our customer service did not meet your expectations, and we appreciate you sharing your concern and helping us identify where we need to make improvements. We understand how frustrating it can be when prices change unexpectedly. Flight fares are constantly fluctuating due to supply and demand, and until a ticket is issued, the price is not guaranteed. This is a standard practice across airlines and travel agencies. As stated in our terms and conditions, all prices are based on real-time airline inventory. If the fare increases before booking is finalized, we are unable to issue the ticket at the previous rate. We apologize for any inconvenience this may have caused and appreciate your understanding. Kind regards, BusinessClass.com