Business SkyReviews of business.sky.com

Top service so far. Oliver has helped me with my case of moving my broadband to different location. He was very helpful, friendly and very knowledgeable with his work. 5 star for that service.

Terrible service, phone line down very often and there's no way to know, mind you we are a takeaway. And the worst thing is we are tied down for 3 years with them and they threaten with a termination fee every time we look to switch due to their appaling network. Don't make the same mistake!!

Poor call centre, cannot get through to anyone to actually speak about getting a quote for a dedicated leased line, just continuously passed from one department to another.

Phoned us out the blue to offer a black friday deal. Sounded like a good deal so I asked them to send though an email with the T&C so I can check through and have a think. Caller said he could not do that and I had to accept the contract first over the phone and then they would send through the details. then if I wasn't happy there was a 30 day money back guarantee. When I said that didn't sound right and surly they can send something through so we can check the deal before accepting he got frustrated and told me I can stay with my current provider and was generally just rude. Seems like terrible customer relations before you even get started. Happy to stay with my current provider.

Utterly useless - Happy to £6k off me every year for no service and diabolical non existent comms. Cannot call them and cannot email them. Emailed the website contact address to get an email back saying to call them.

I have 2 Sky Q boxes and 6 tvs in a public house and I have no signal. Rang Sky today 3 weeks before an engineer can attend which in my opinion for a business is disgusting. I have had customers walk out of the pub today as no tvs working which is not good for my business. I am totally disgusted with the lack of service for a pub with no TV's

Moved to Sky Business Broadband in December last year. Ever since this I've had issues with the internet and phone dropping out. I've had 2 visits from Sky engineers, about 8 visits from Openreach. 1 new router that has made no difference. Router seems to reset its self. Of late its happening between 6 & 10 times a day.Power light stays on whilst all other lights go blank and then it restarts up. At the end of todays call with Sky I was advised that they could not reduce my bill, could not send another router and could do no more for me. They did want to send Openreach out again who every time they have been here have confirmed that there is nothing wrong with the line. Proper p*ssed off!

Shocking customer service For 3 days im having problems with my internet and phone! Goes on and off and now the internet is back but after 6 hours phone stopped working! I’ve tried to call them 3 times without success. after 56 minutes of listening to music, phone was disconnected! Im leaving to the BT first thing tomorrow