BullairsReviews of bullairs.com

Bull Airs makes the best products and more importantly has the most detailed and helpful customer service of all time. If you’re a fan of anything pop culture then you will love the shoes and clothing they come up with. Thom, Gary, Brendan, and the rest of the Bull Airs Crew are some of the coolest and kindest people I’ve ever met. These guys go up and beyond for their customers. They put in so much work and love into their products and I appreciate everything they do. If only I had more money I’d buy from every drop lol I wish I can give them 10 stars if possible. There’s a bunch of haters trying to lower their rating on here and the real ones know that Bull Airs is #1 and can’t be beat. Thanks for everything guys! -Eddie O

More than meets the eye. Just opened the box to find my DiaKlone shoes. Outer package was destroyed due to rain and a non caring postal employee. That being said inside was packaged in a manner that kept my shoes not only safe but really pristine. Box looked amazing and had no blemish and the shoes…. Works of art. Always the best if quality with this company

I pre-ordered shoes in December. It's June. I just now got the shoes and they're defective. The nike swooshes on one shoe are hanging over the sole ( this is a replacement pair!) And the nightmare on elm Street straps say elms reet. Thom the owner was very helpful and called me personally when I reported the issue. He sent me out another defective pair of shoes which are even worse. Not to mention the camp killer 8 bits have double stitching and I was told " I'm being too picky" , "they don't make shoes for sneakerheads", gave me a fake email to have Gary help and has blocked my phone number. I was also called OCD and manic via text from the owner himself, as well as being told that I was taking advantage of the owners kindness. I do have proof of said texts. I was told to keep the first error pair as a "gift" for the multiple problems that I encountered, and the fact that I was finding errors on the shoes were "red flags" that I was trying to take advantage of the company. In hindsight, I spent over 650 dollars for 2 pairs of shoes, waited 6 months for them to be made, they came out with obvious errors (spelling errors ELMS REET vs ELM STREET and the first pair had the top of the nike swoosh cut off too high. The replacement was sewn too low and hangs over the sole. This was my first experience with this company, I expressed concerns over their supposed "quality control" when TWO pairs went out with damaged nike swooshes. I was than told that I'm a sneakerhead and they would not do buisness with me again, even after my concerns were polite and non aggressive. It's clear bull airs doesn't care about their customers. They literally told me to find somewhere else to buy shoes. Not to mention the fact that they "handcraft" these shoes individually as pieces of art, but outsourced the mislabeled ELMS REET straps. They responded to this inquiry with quite a customer service oriented response but in the long run, the only really offered a refund after holding the funds for "handcrafted pieces of art " after 6 months of an interest free loan. I obviously wouldn't have pre ordered if I didn't want the shoe.

I’ve ordered a half a dozen BullAirs shoes and I have been thrilled with the craftsmanship and love put into them each time. I made a mistake with some of my information this last order and Gary was responsive and solved it for me right away. Love these guys

This has been one of the WORST experiences that I have had with a merchant, in recent memory. I will begin by saying i love the concept and content of what they are trying to do here, its nostalgic and awesome. But in the end, if you cannot provide Quality service to your customer, and do the right thing, then please dont be in business. My recent order #20533 i purchased 2 items. The 3XL Blast Processing Bomber Jacket and 3XL Blast Processing Pullover sweatshirt. Needless to say the sizing runs small. Very small. I asked for an exchange in sizes. I returned both items, and I was able to only get the Bomber Jacket replaced but they weren't able to replace the Pullover. This is after I've sent both items back. It has now been 6 weeks of emailing, because their customer service is non existent, and I am STILL waiting for a refund or credit of some sort. Once they are paid they don't care about the customer. It is clear as day. And That's sad, as they are going to lose a returning customer.

The amount of detail in the shoes are amazing.as soon as I bought my first pair I was instantly hooked. Bull airs is the real deal

Great people. Solid communication throughout. My items were even better than expected!

Always very happy to order from Bullairs, very good quality and will keep getting more products from you. Keep the good work 🙌🙌🙌