BuildClub.comBuildClub is an on-demand supplier of building materials and home improvement supplies bent on disrupting the construction industry with sophisticated algorithms engineered to calculate the optimal sourcing techniques and logistics. BuildClub is opening in 15 additional cities in 2023.
BuildClub.com (buildclub.com) has 44 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Tools & Equipment · Petaluma, California
Excellent
Tools & Equipment · San Diego, California
Excellent
Tools & Equipment · Pasadena, California
Excellent
Tools & Equipment · Stockton, California
Excellent
44 approved reviews, newest moderated first
Ravi R.
The entire team was helpful and always kept me in the loop in regards to my orders.
Response from BuildClub.comAug 10, 2023
Hi Ravi. Thanks for taking the time to write a review. Glad we could help as always.
Debbie T.
customer service was impeccable. It appears that your company goes the extra mile to make customers feel confident that the product will be delivered, properly. That is a lost art. Your delivery lady was so very pleasant and helpful as well. Thank you for making this a seamless process. Will highly recommend you.
Response from BuildClub.comAug 5, 2023
Hi Debbie. Thank you so much for the kind review. We really do try to be a bit old school. ... No press one or press two when you call, just a helpful bilingual person on the other line. Hope we can serve you again in the near future.
Jonathan C.
Easy to order, great communication and service. Also, delivery was prompt and very professional.
Response from BuildClub.comAug 4, 2023
Hi Jonathan. Just what we like to hear... Easy, great communication and prompt. Thank you so much for the order, we look forward to serving you again in the future.
Jean S.
Awesome customer service
Response from BuildClub.comJul 23, 2023
Hi Jean! Thank you for the review. Our team works hard to be the best in the industry.... No computer answering the phone... Just well-trained, multilingual people here to help. Hope we can assist again with your next project.
Roseanna T.
Everything arrives on time. And the delivery person was very helpful and easy to work with. Also, excellent customer support.
Response from BuildClub.comJul 21, 2023
Hi Roseanna. Thanks for the kind review. So glad we could help! Hope to serve you again soon!
Mary L.
My birdbath had a Crack causing it to leak and I reported it after delivery. I had a brand new replacement delivered about 3 hours after my report. Amazing service!!
Response from BuildClub.comJul 14, 2023
Hi Mary. Thank you for the review. I'm so glad we were able to get a replacement quickly. Hope the birds enjoy the new Spa!
Terry N.
Delivered some hard-to-find paneling the next day at a competitive price. I had the same paneling on back-order at Home Depot for over one week.
Response from BuildClub.comJul 14, 2023
Hi Terry. Glad we can help! We source stuff for a living nationwide, so we can get our hands on things most others cannot. Hope to help you again soon.
Elizabeth H.
Found this business by accident while doing a search. They had my item in stock even after I’d hit every Home Depot in my area and was about to give up. Ordering easy, communicated with me via text, delivered on time, and item was exactly what I wanted. Love!
Response from BuildClub.comJul 12, 2023
Hi Elizabeth. Thank you so much for the kind review! That's what we like to hear, one stop shop saving everyone time and hassle... We're happy to be of service. Hope to help you again soon.