BuildClub.comBuildClub is an on-demand supplier of building materials and home improvement supplies bent on disrupting the construction industry with sophisticated algorithms engineered to calculate the optimal sourcing techniques and logistics. BuildClub is opening in 15 additional cities in 2023.
BuildClub.com (buildclub.com) has 44 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Tools & Equipment · Petaluma, California
Excellent
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Showing 37 reviews with 5 stars · Clear filters
Bob H.
Great service. Had the exact caulk that I needed. It was packaged well and shipped quickly. Definitely recommend Build Club. Bob Henman, South Dakota
Response from BuildClub.comOct 28, 2023
Thanks for the review Bob! Hope we can assist again.
Wendy
Simple process. The delivery came in less than 24 hrs. Brilliant
Response from BuildClub.comSep 11, 2023
Thanks Wendy! Glad we could help!
Mary M.
You had the products I needed I could not get at Lowes for a fence repair. Good customer service and prompt delivery. Thanks.
Response from BuildClub.comSep 7, 2023
Thanks Mary. So glad we could help!
Gary P.
Great service. What I ordered, when promised.
Response from BuildClub.comAug 28, 2023
Hi Gary. Great to hear it! So glad we could help.
Joseph V.
Easy ordering. Excellent coordination and delivery. Was clearly notified of progress. Delivery was received on time and when scheduled. Thanks
Response from BuildClub.comAug 16, 2023
Hi Joseph. Thanks for the kind review! Glad we could help out.
William S.
Once I FINALLY reached real people, everything after went perfect. Questions answered. Excellent status and earlier than promised delivery. It was great.
Response from BuildClub.comAug 11, 2023
Hi William. Thanks for the kind review. Apologies if you had trouble getting a hold of someone. We have been a bit busy lately, but strive to get back to everyone ASAP on email, text and phone. I will look into your order with our team, and see what we can do better. Thanks again for your business.
Ravi R.
The entire team was helpful and always kept me in the loop in regards to my orders.
Response from BuildClub.comAug 10, 2023
Hi Ravi. Thanks for taking the time to write a review. Glad we could help as always.
Debbie T.
customer service was impeccable. It appears that your company goes the extra mile to make customers feel confident that the product will be delivered, properly. That is a lost art. Your delivery lady was so very pleasant and helpful as well. Thank you for making this a seamless process. Will highly recommend you.
Response from BuildClub.comAug 5, 2023
Hi Debbie. Thank you so much for the kind review. We really do try to be a bit old school. ... No press one or press two when you call, just a helpful bilingual person on the other line. Hope we can serve you again in the near future.