Build.comReviews of build.com

I bought all my plumbing equipment here for my full full kitchen remodel. Overall, great experience.. very knowledgable staff and great prices! They're good for the small accessories but not the best for large appliances overall - better to search for thor package on google and get it from one of the smaller dealers - they have better pricing.

I’ve made a few purchases from Build.com and my experience has been superb. Evidently my taste is expensive though but their supply and quality is excellent. I will shop here again.

I ordered new Schalge bathroom and hallway door knobs. My order arrived within two days, as promised. Recieved correct items with no damage. My experience with Build.com has been nothing but great and saved $$. Thank you!

I had a poor experience with a third party carrier for Build.com after months long wait for backordered appliances which stalled my renovation project. I contacted the corporate office of Build.com. While the "on the ground" customer service had longer wait times, Venice Lombard and others on the corporate team demonstrated that they cared, followed up and were amazing! I had purchased tens of thousands of dollars before the incident for my renovation, and for other rentals. I have purchased many times since this very poor experience only because of the kindness, care and follow up of Venice and some others on the corporate team. Very impressive that this company would take customer service seriously and seek to rectify delivery issues and find solution. Thank you to the corporate team for turning a very negative experience around. I have continued to shop with both Build and Ferguson for this reason!

The great people at Builder stepped up and fixed a issue for us. Grohe was no help and put it on seller(Builder). Thank you Builder for doing the right thing.

I read these reviews with trepidation after placing an order for a Speed Queen dryer. I was doubtful I’d receive a working item in a timely fashion and would have to contact my cc company. Not so! Two days after ordering I received a shipping notice. Within 10 days I received a beautiful dryer, well-packaged, damage free. This after all local dealers are out of stock until September. I’m relieved and happy. And I saved over $100 shopping at build.com. Recommend - based on personal experience, at least!

This is a great site to order supplies. I remodeled my bathroom with all Build.com orders several months ago. I recently ordered a ceiling fan in which the shipping company lost! I contacted Build by chat and the immediately sent out a new fan at no charge. Great customer service!

I want to thank Nick Valenzuela for assisting me in my search for the items we wanted for our bathroom remodel! Nick researched every item I needed for the shower system and when I changed designs from a wall mount to ceiling mount rain head he promptly gave me return labels and credit and directed me to the model I ended up buying. His knowledge and project management skills are saving me time and the bathroom isn't done yet _ thanks again Nick! Talk again soon!