BudsiesReviews of budsies.com

Tiki arrived a few days ago. They told us she would arrive in two month so perfect for my birthday. It was the special present for my 13 birthday. It came two month too late. So we waited 4 month. And after all this time i expected her to be perfect. I have to say she looked pretty cute and like my drawing and they made the outfits good. But her tail was a litte loose so my mum had to redo it:( overall this would be okay if it wasnt that expensive and didnt take sooooo long. i know some have better expireinces but i know some had the same expireince as me. But t least i an say, my plush is my best friend now (i also have human friends rlly:))

I could not call and talk to a designer or a customer service rep in person this is all done by email submitting back-and-forth therefore if I had the phone call product changes would occurred to my specifications the product looks great. But it needed changes that only can occur through a voice communication Even artificial intelligence doesn’t always get it right but it needs voice communication. The product is great. It would’ve been greater if there was more voice communication or a zoom meeting and that’s why you get three stars

The final product we received is a wonderful likeness of my daughter's picture--thanks! However, it took FAR longer than I was originally told. It would have been nice to receive meaningful updates more often. It got so that I didn't believe the few automated updates that I did receive. I emailed Budsies directly to get a human response. I was really starting to think this was a scam.

Didn't look like them. Hair color not right.

I recently ordered a custom stuffed toy from Budsies, and I have mixed feelings about my experience. This is my second purchase from the company, and unfortunately, it did not meet my expectations as the first one did. Order Process and Delivery: The ordering process was straightforward, but the delivery time was significantly longer than anticipated. It took about 7 weeks for the toy to arrive, which felt excessive. Product Quality: Upon receiving the toy, I immediately noticed flaws. Specifically, above the eyes, there are empty stitch marks, as if something was sewn on and then removed. This kind of quality issue is disappointing, especially considering the high cost of the product. My first purchase from Budsies did not have any such flaws, which makes this inconsistency in quality control even more frustrating. Customer Service: When I contacted Budsies about the issue, they suggested sending the toy back to their "Budsie Hospital" for repairs. However, this is not a practical solution for me. I had already given the toy to my granddaughter, and the idea of taking it back from her caused her to cry. The emotional attachment she has formed with the toy makes sending it back for repairs a non-option. Communication and Transparency: Budsies offers photo updates during the production process, but only if you pay extra. I believe this service should be included for free, especially considering the premium price of the product. If I had received photos during production, I could have pointed out the flaws before the toy was shipped. Overall Experience: The company's quality control should have caught these issues before shipping the product. This oversight is not good business practice, and Budsies should have offered some sort of refund or credit for the inconvenience. While they mentioned it would take about a week to fix, based on the initial production and shipping time, I have my doubts about this timeline. In conclusion, while my first experience with Budsies was positive, this second purchase has left me disappointed. The inconsistency in quality and the lack of proactive communication during the production process are areas that Budsies needs to improve. Given the high cost, customers expect and deserve better quality and service.

I love my new plushie of my oc, but I am a little disappointed with a few things. His head is too big for his body, so he can't sit up like I wanted. I also feel like the seam around his head could've been done a little better. Finally, this was actually funny, but they mistook my signature on the art as "back" and put the word "back" on his back. lol

I ordered Astra, but it's wad good, the color was almost messed up, but the eyes is so weird, and IDK why it's wasn't made Alpha Beat 1 and logo on his chest. Actually I fixed it by myself like added Beat 1 logo on his chest

2025 Edit: Got the second plushie, seems lower quality and didn't meet my height instructions, instead making her 2" shorter instead of taller. Only a year old and the under arm seam has completely split, whilst the 4 year old one is just fine, only the white fabric has slightly yellowed. However, the first version got lost in transit and had to make it entirely from scratch again, and even added in a suggested alteration of mine, all with no extra charge; something ill forever be thankful for, but the change in quality and unfollowed instructions is too obvious to miss. 2023: Loved my plushie i ordered in 2021, hope to get another eventually so the character has her partner :D the commission raffles can be quite frustrating, especially with having found out this year you have to use a previous email to get the same maker another time, which makes the experience frustrating in my situation. Overall, i do recommend, especially if you have a decent/lower budget and looking for a plush of your own or favourite character ^^