BUDKWelcome to BUDK, your premier online source for an unbelievably limitless selection of products, giving you the ultimate shopping experience! Our product line consists of thousands and thousands of swords, knives, medieval weaponry, fantasy collectibles, air guns, blow guns, stun guns, and much, much, more! Here, at BUDK.com, we always strive to provide our customers with a hassle-free and enjoyable shopping experience and every product is backed by our iron-clad 100% satisfaction guarantee!
BUDK (budk.com) has 494 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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David C.
Questionable quality and terrible service. My mystery bug out bag had 4 survival whistles and a metal hook to hang fish. I've called three times and they won't return it despite saying they have a 100% satisfaction guarantee. The only lower standard for service may be bail bondsman or DMV employees.
Matthew
Recently bought a hidden camera it didn't even work package came all smashed up it's supposed to blink red and blue when it turns on but just blink's blue 3 times and when I plug it up to see video it says the device isn't working right and windows doesn't recognize it
Mark M.
Thank you budk very satisfied looking forward to ordering more of you black powder revolvers. Everything was well in order and right on time. Again thank you. Much appreciated
eric K.
TOO BAD THERE ISN'T NO STAR OPTION!! This Store has got to have the WORST customer service on the planet!! Do yourself a favor... Save your money and go to a "GOOD" knife store!! Here is a copy of my emails that I wrote them several times already with NO response. They sure took my payments fast but sure as hell ain't willing to back up their products or claims of great customer service......Here's my e-mail that I sent them several times already, "I messaged your pathetic store about a week ago over a piece of junk Sound grenade that you sold me that blew apart with the very fist CO2 cartridge and damn near blew out my f*ing window. I asked for a replacement 1 or a refund. I haven’t even heard a f*ing slightest response to it!! I hope that there is somewhere on the internet that I can find so I can tell everyone how much of a f*ing rip off you are!! I doubt I will even get a response to this email like the other two that I wrote your store. I want my MOTHER F*ING MONEY BACK OR A GOD DAMN REPLACEMENT to that junk I got from you… You accepted my card info and payment with no problem don’t like answering the people you f*k over you cowards. Don’t like backing your s*t up, hey? F*ing liars!! Now here is a copy of the message that I sent your pathetic excuse for a company. Oh, by the way.. that f*ing butterfly knife broke. I will never shop with you f*ing thieves EVER AGAIN!! (The original letter that I sent twice) Hello, my name is Eric Kurth and I recently purchased a Butterfly knife and a sound grenade with a dozen shells. The very first co2 cartridge that I used blew the damn thing apart and almost took out my window. I have pictures of it if you would like to see. The Part where the Co2 cartridge gets slid into and houses the cartridge blew the f*k off of it. Talk about a total let down. If you want this useless paper weight back, send me an envelope I wasted enough on it already. I sure would like a new 1 or my money back. Thanks, I guess… The Knife is awesome. 1 positive I guess. Eric I better get ma response!!!!!!!!!!!!!!!!!!!!!!!!!!!! If you ever respond, I’d be more than happy to send you pictures of this junk. Until I get a response, I’m not doing anything related to your store except, SPREAD THE TRUTH!!"
Response from BUDKOct 15, 2021
Hi Eric! We are sorry to hear that your experience with our company has not met your expectations. Customer satisfaction is our top priority, and we want to ensure that has been demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. After further review, our customer support did receive your correspondence on March 24th and provided you with a better understanding of how the product was made to work. The plastic sound grenade was designed to disintegrate and includes 12 single-use shells, 1 reusable core. They mimic a flash bang and is designed off the real deal for customer's enjoyment. We apologize for any confusion. We value all feedback and if you would like to discuss your concerns further, please reach out to us at [email protected].
Hunter
Returned several items as they had issues and were not working properly. It has been three months and I still haven’t received a refund as they claim PayPal has issues which I highly doubt. I will not be purchasing anything from this place again.
Response from BUDKOct 15, 2021
Hi Hunter! We are sorry to hear about the delays of your refund. Please email us at [email protected] with your purchasing details. We would be happy to investigate further for you.
Ty E.
I used to buy often. Free shipping fridays always. No more. Hey I know it's cheap stuff and I am good with it. Amazon ships free to me. I'm not ordering $90 worth if stuff to get free shipping. also the $.99 insurance is just money for what their responsible for anyway. No tracking on the insurance either.
Howard Wilson J.
Sold me crappy sword and wouldn't even let me leave a 3 star review for it. Shiwa royal warrior katana is junk.
Stacy G.
Product was in described condition but I paid for 2 day shipping and it took a week. $23 I expect 2 day shipping
