BUDKReviews of budk.com

Response from BUDKSep 6, 2024

Thank you for your review, we do apologize for the inconvenience. We are currently in conversation with the couriers we use to lower the shipping rates and better the shipping times. We appreciate your feedback and your business, and can't wait to hear from you again! If you ever have any questions or concerns, please do not hesitate to contact us. Have a wonderful day!

Response from BUDKJan 29, 2024

Hello Gary, We highly appreciate that you order from our company on a regular basis. Unfortunately once the order has shipped from our warehouse we have no control of the speed or shipping updates from the shipper as those tracking numbers are updated by them, on the note of promo codes though, you can keep up with our daily deals and promotions by signing up for our daily emails so you don't miss a deal!

Response from BUDKJan 25, 2024

Hello Mark, Thank you for your review! Unfortunately once the order leaves our warehouse we cannot control the speed of the shipper and our prices we feel are very fair.

Response from BUDKMay 31, 2023

Hello! We are sorry to hear that your order has not yet arrived. Understanding that shipping delays can occur with couriers, it will be our pleasure to see where the halt may be. At your earliest convenience please reach out to us directly at [email protected] with your order details so we may successfully and accurately provide a steadfast satisfactory resolution for you. Thank you for bringing this to our attention and we look forward to speaking with you soon.

Response from BUDKMay 12, 2023

Hi Joe! Thank you for taking the time to provide your feedback regarding the engraving on our product. We appreciate all comments, as they help us to improve our products and services. We are sorry to hear that the engraving did not meet your expectations, and we will certainly take this into consideration when evaluating our engraving process. We value your business and hope that you will continue to shop with us in the future. If you have any further feedback or concerns, please do not hesitate to reach out to us. Thank you again for your review.

Response from BUDKApr 18, 2023

Hi Luke! We're sorry to hear that your experience with our product was less than satisfactory. We take the quality of our products seriously, and we're disappointed to hear that we fell short in this case. We'd like to make things right by offering a replacement or a full refund and hope you'll allow us the opportunity to work towards a steadfast resolution for you. Please reach out to us with your order number and details, and we'll make sure to address this issue as quickly as possible. Once again, we apologize for any inconvenience caused and appreciate your feedback.