Shawn S.
No UPS means NO UPS. Not hard.
I told their person when I placed the order not to use UPS. To use USPS only. She said they would ship by USPS. When I got the tracking number, it was UPS. I contacted customer service. They said that USPS would deliver it. It was delivered by UPS. Had I not opened the door real fast, one of my hoodlum neighbors would have stolen it. NO UPS means NO UPS. They did nothing but lie.
Response from BUDKNov 27, 2021
Hi Shawn, we apologize for any inconvenience this may have caused when receiving your package. We utilize UPS Surepost where they collect the order from our warehouse and then transfers the package to our customer's via the local post office to complete the delivery. USPS delivery is not always guaranteed and will make sure to inform all future inquiries with this detail. Thank you for bringing this to our attention and we hope to have the opportunity to serve you again soon.



