Between the SheetsReviews of btsheets.com

Jeff was amazing to work with, he paired the most beautiful combinations together and took his time to make sure we loved each and every selection. Thanks Jeff!

I love, love, love, my beautiful new bed! The staff at Between The Sheets were lovely (and very patient) and helped me put together a gorgeous new master bedroom in my brand new house. With decorative pillows, nightstands and the most comfortable sheets I have ever owned...I have a room that I love. I’ll be back for more. Thank you to the staff who helped me.

Fabulous customer service, great selection of unique gifts and furnishings and just visual eye candy. Lovely store!

I never said anything before, but decided to do so this time. Between the Sheets would generally be a wonderful store, with lots of cool things and amazing sheets; however, a couple of years ago we purchased $500 sheets. They should have been as soft as other sheets that we purchased in the past with the same thread count, and when I asked the salesperson, he said after a few washes they would "soften up." He assured me they would be like our other sheets. They didn't. Sheets at this price should be the best quality and softest, but these were not. Also, we purchased a nice clock for our guest bathroom. After we put a battery in, we saw that it never kept the correct time. When we tried to return it, they would not take it back, even though it didn't work! With a lot of hassle and talking, the same salesperson finally agreed to give us store credit. Again, for items that expensive, that is not a way to handle a customer. With the availability of really high thread count sheets on the market today, and with the way the clock was poorly handled, I would not purchase anything from Between the Sheets again.

Always well treated. The staff works hard to find exactly what I’m looking for, and your inventory is so beautiful. Cindy Sabbag Shop El Paseo store.

THE PRODUCTS ARE BEAUTIFUL. THE SERVICE WAS EVEN BETTER

Terrible customer service. Returns for damaged merchandise is criminal, horrible people, vastly over priced.

The quality of your product has diminished. The sheets now have a roughness to them and they wrinkle easily. That is using a low setting on the dryer to keep them from wrinkling. The towels use to absorb water like a sponge, but now they are more like drying with a cotton ball. I have been using linens from Between the Sheets since 1992. In the last few years I have noticed a lesser quality. The price is the same, but what happened to the quality?