Returned and overstock inventory represents a $500 billion a year problem for retailers and implementing an efficient and outside-of-the-box solution is a must in today's competitive environment. By combining technology with data-driven methods, B-Stock is revolutionizing how organizations approach their excess merchandise.
B-Stock Solutions (bstock.com) has 486 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
Also known as
bstock.com
Website
bstock.com
Category
Malls & Marketplaces
Location
San Mateo, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 57% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Reached out multiple times to contact someone regarding my auction to no avail. Website states they will respond within 24 hours but after reaching out (via phone and email) multiple times I gave up. They listed my items for a ridiculously low amount and would not resolve the issue.
Response from B-Stock SolutionsMar 13, 2026
Thank you for sharing your concerns—we’re sorry to hear about the difficulty you experienced trying to reach someone. We understand how important timely communication is for a successful partnership. Our team has since reached out to connect and review the situation, and we’re hopeful everything is now on the right track. We appreciate you bringing this to our attention.
XG
Xavi Garcia / La R.
B-Stock has been my gateway drug to reselling
I have used B-Stock's auction platform 7 times already, and each experience has been smooth and efficient. Problems have come up, as they normally do when logistics are involved, but their customer service is top-notch responsive. Overall, B-Stock has built an easy-to-use platform that has made reselling accessible to smaller players like me.
Response from B-Stock SolutionsFeb 27, 2026
“Gateway drug” might be our new favorite compliment.
Thank you for the 5-star review and for trusting us across seven auctions! We know logistics can come with the occasional curveball, so it’s great to hear our team has been responsive when it matters most. We’re especially glad the platform has helped make reselling more accessible for you—that’s exactly what we aim to do. Here’s to many more wins ahead!
EJ
Eustachy J.
Good morning,
Good morning,
I have not received any emails regarding this matter, neither on January 20 nor on January 29. I kindly ask you to resend that email.
Order a2z42950
I submitted a report regarding the missing 40% of items on the ordered pallet on January 14, 2026. Despite 23 days having passed since I sent the report, I have not received any response. I am counting on your prompt contact regarding this matter.
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Reply from B-Stock Solutions
10 hours ago
Thank you for sharing this feedback—we understand how frustrating a delay like this can be. We did send follow-up emails on January 20 requesting additional information, with another reminder on January 29, but it appears we did not receive a response. It’s possible those messages were filtered to a spam or junk folder, so we recommend checking there just in case. We’re happy to continue reviewing this as soon as we receive the requested details and appreciate you reconnecting with us.
Response from B-Stock SolutionsFeb 24, 2026
Hello. That is our response to your earlier review. We also received and responded to the email you sent today. You'll want to search for the subject "Order # A2Z42950: Dispute Created"
KA
Kevin A.
Great customer service clear…
Great customer service clear communication,
Response from B-Stock SolutionsFeb 24, 2026
Thank you for the 5-star review! We’re glad to hear you had a great experience and that our communication was clear and helpful. That’s exactly what we aim for. We appreciate you taking the time to share this feedback!
MP
Mbah P.
Amanda was very helpful she got my…
Amanda was very helpful she got my issue squared so fast.
Response from B-Stock SolutionsFeb 23, 2026
Thank you for the 5-star review! We’re so glad to hear Amanda was able to jump in and get everything squared away so quickly. Fast, helpful support is exactly what we aim for. We really appreciate you taking the time to share this feedback
SS
Sascha S.
Vorsichtig! Vermutlicher betrug
Wir haben jetzt mehrmals beim b Stock " Ware" gekauft.
1 Lkw war ein komplett Verlust da es sich hierbei nicht um echt ungeprüfte Retoure handelt was man natürlich auch an der Verpackung erkennt.
Jetzt hatten wir Spielzeug gekauft und wir mussten verstellen das auch dort kaum echte Retouren dabei sind. Die dort angepriesen Pokemon Karten sind teilweise original verschlossen auf den ersten Blick aber beim öffnen hat man nur Pappe oder Papier drine ! Selbst die lego ware ist mit Pappe gefüllt worden und wieder verschlossen mit Amazon Siegel! Hier wird ganz klar betrogen was das Zeug hält !
Uns sehen sie niemals wieder als Kunden !
Amazon bzw b Stock nimmt sich der Sache nicht an !
Response from B-Stock SolutionsFeb 23, 2026
Thank you for taking the time to share your experience. We’re sorry to hear this order did not meet your expectations and understand how frustrating that can be. The auction you won was listed as unprocessed customer returns, which are sold as-is and may include used items, missing parts, packaging inconsistencies, or non-functional products, as outlined in the listing description. When inventory received does not align with the listing terms, our dispute and mediation process is available to review the details with the seller. We regret that this experience led to dissatisfaction and appreciate you sharing this feedback.
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Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung zu schildern. Es tut uns leid zu hören, dass diese Bestellung nicht Ihren Erwartungen entsprochen hat, und wir verstehen, wie frustrierend das sein kann. Die von Ihnen ersteigerte Auktion war als unverarbeitete Kundenretouren gelistet, die im Ist-Zustand verkauft werden und gebrauchte Artikel, fehlende Teile, Verpackungsabweichungen oder nicht funktionsfähige Produkte enthalten können, wie in der Angebotsbeschreibung erläutert. Sollte die gelieferte Ware nicht den Angaben der Auktion entsprechen, steht unser formeller Streitfall- und Mediationsprozess zur Verfügung, um den Sachverhalt gemeinsam mit dem Verkäufer zu prüfen. Wir bedauern, dass diese Erfahrung zu Unzufriedenheit geführt hat, und danken Ihnen für Ihr Feedback.
TA
Tony A.
Ananda very nice person
Ananda very nice person, she helped me with all information I need
Response from B-Stock SolutionsFeb 23, 2026
Thank you for the 5-star review! We’re happy to hear Ananda was so helpful and made sure you had all the information you needed. Providing friendly, clear support is something we take pride in. We appreciate you sharing your experience with us.
TR
Tim R.
Ananada was great
Ananada was great. She fixed all issues
Response from B-Stock SolutionsFeb 23, 2026
Thank you for the 5-star review! We’re so glad to hear Ananda was great and got everything sorted out for you. She’ll love knowing her support made a difference. We appreciate you taking a moment to share the positive vibes!
