Karen S.
Customer service is great
Customer service is great. Installer was knowledgeable and efficient. Cost was very reasonable.

Free Stairlift QuoteBruno StairliftsIndoor StairliftsOutdoor StairliftsBruno® Stairlifts | Make Life EasierVeteran-FoundedFamily-OwnedMade in USABruno is dedicated to making life easier for our customers by crafting the highest quality American-made stair lifts.Bruno stair lift are designed by American engineers for industry-leading dependability. Installed and supported by North America's largest and most experienced network of local stair lift dealers - Bruno strives to deliver the superior customer experience we believe all customers deserve.Bruno indoor, outdoor, straight and curved stair lifts save space on your steps, deliver superior ride quality and are built to last. All Bruno indoor stairlifts feature a Limited Lifetime Warranty, while all outdoor models come with a 5-Year Limited Warranty.Get your free Bruno stair lift quote today!
Bruno Independent Living Aids (bruno.com) has 4,437 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Karen S.
Customer service is great. Installer was knowledgeable and efficient. Cost was very reasonable.
Jerry N.
prompt attention, fair pricing and good communication good workmanship
xxxxxx
Hunter @ HandyPro was an excellent technician who installed my stairlift!!! Although I don’t consider myself independent, The stairlift has made the life of myself much easier in navigating the house.
Linda B.
We had our Bruno scooter lift since March. The installer was knowledgeable and helpful. He then instructed me how to use the lift and drive the scooter onto the lift. We use it quite often and it works beautifully. Feel very secure with the lift and scooter behind me
Customer
The installation was completed professionally. The chair lift worked very well initially, but it is now making a bit of a shifting noise once it transfers to the next section of rail. I do not know if this is normal or needs some adjustment, and I am not sure how to report this to.
Klaus W.
Unit has a sensor problem, no response / parts from dealership yet.
Response from Bruno Independent Living AidsJun 5, 2025
While our dealers are independent businesses, we are happy to work with them and try to resolve your issue. Thank you for letting us know and we will be contacting you shortly.
Richard T.
Contact the local representative and they respond quickly with the details of the equipment installation warranty and pricing. Show up on the appointment day and install the stairlift. The installer has very good experience and explain about the operating, safety and warranty. We saw this Bruno stairlift installed at our friend's place, try it and decided to install at our house. We installed this in mid April, 2025. We are happy with this stairlift running without problem so far and we are using it everyday.
Phyllis B.
My husband was basically confined to the main level of our home because his knees are bone on bone very painful to go up or down stairs. It is not possible to leave our with out using stairs. Now he can easily leave the house. It is such a relief