Bruno Independent Living AidsReviews of bruno.com

We are satisfied with our stair lift. Installers were professional and efficient.

This was the greatest invention. It has been just super. Should of had a stair lift earlier.

Purchased the Bruno Elan SRE 3050 straight stairlift. Had it installed late February 2021. I called head office to inquire if the seat height is adjustable and if we could do it on our own or did we need a to call the people that installed it . No one was able to help me with this inquiry. In one of your manuals it states " adjustable seat height for optimal comfort". I just wanted clarification if this applied to the ELAN SRE 3050 . The reason why I called head office was, that I had called about this issue to the original company that installed it and they said they would come out to have a look and also stated it might not be possible even though I stated to them that in the manual it said that the seat height is adjustable . Unfortunately it is almost the end of April and they have not even made the effort to come out to check it.

The chairlift was a god sent while my wife was waiting for hip replacement surgery. We had two units installed one for the basement to first floor and the other from the first floor to the second where our sleeping quarters are. All went well except for one annoying bump that occurs at the section joints. The other annoyance is the switch. It has a rubber coating on it but it takes some effort to depress the switch and sometimes the finger rolls off. In my estimation is to have a center thumb lever so that a finger can be used to directly point the chair up or down. This way the finger has something to rest upon while the chair is in motion. Install cost was quite reasonable and it only took about 4 hours of install time. Selling dealer provided great service but could not eliminate the bump.

This is an amazing product, which was installed by a superb organization. We couldn’t be more happy or impressed! I have already recommended this life-changing chair to other friends. Thanks very much.

Excellent customer service! The equipment is reliable and they arrived promptly and got right on to business.

It works just fine. Has to be adjusted so it doesn't hit some of the treads on the way up.

I have three Bruno stair lifts at my home. Thank you so much for a great product which helped me now to appreciate my home and move freely between levels. The technicians were very efficient and punctual in finishing the installation of the latest two stairlift with great precision.