Bruno Independent Living AidsReviews of bruno.com

Everything was as had been invoiced. Appreciated the salesman, installation and repairman are the same person. Very prompt and knowledgeable.

Solid well built stair lift. Design, fabrication and installation all was done professionally without issues.

We don't have enough experience with the unit to offer a fair review. However, the installation went smoothly and the unit works fine. Unfortunately the primary user is not able to utilize it.

Friendly customer service and installer. Knowledgable and helpful.

The Bruno chair lift is wonderful. It easily folds out of the way when not in use and is comfortable and sturdy when using. We love our home and this allows us to stay here for years.

Life saver. Couldn’t have gotten to my bedroom with out it.

Very happy with product and service

The installation was timely and efficient, and it looks great. At the top of the stairs it folds nicely against the wall, leaving the stairs quite open for others to use normally. However, at the bottom of the stairs, the lift juts out into the room. My wife placed a large box next to the lift so she doesn't accidentally walk into it. The stairlift would easily get 5 stars except for two less-than-smooth areas in the track. The chair mildly jerks as it goes over what probably are two slightly misaligned track segments about half way down the stairs. Also, at the top of the stairs, one should be aware that several maneuvers are required to exit the lift: One has to a) rotate the chair 90 degrees to exit (the rotation lever(s) is somewhat awkwardly positioned); b) flip up the foot platform; c) flip up the two arm rests and d) flip up the seat--all while being careful not to tumble down the stairs! I suspect, though, that these operations are required by most, if not all stairlifts. Overall, I am pleased with the chairlift, which should last a long time with proper yearly maintenance-greasing of the rail. Further, with a physician's note of patient's need, sales tax may be exempt for this DME (Durable Medical Equipment).