Bruno Independent Living AidsReviews of bruno.com

Your dealer was knowledgeable and helpful in picking out which stairlift best fit my needs.

I love the chair system, it allows me freedom to use my basement again. My issue’s are that it seems to tip forward, clicks and shakes going down the rail system. I’ve reached out to the installer and been told they are short handed but I’m on the list. I need a tech to come back out and look at the rail system. I purchase the heavy duty one as I’m 6’3” 270 lbs and did not want issues. I hope the installation company will stand behind the product! I love American made and want to believe in the company and product.

Excellent product! Certainly makes life a lot easier and safer.

Happy with the installation using it everyday

I had 2 Stair Lifts installed. The entire process moved along smoothly and quickly. The lifts do their job as intended and the ride is fairly smooth. I did not give it 5 stars because I feel one of the lifts is either defective or installed incorrectly. The seat seems loose on its mount and can be moved back and forth slightly by hand causing additional beeping. I am watching this problem I feel exists before I call and ask questions. I'm not saying it is defective or installed incorrectly; I'm saying it has some annoying characteristics that the lift to the basement does not have. It has constant loud beeping at the top of the second story when the chair is turned around for the passenger to enter or exit the seat. This is way beyond necessary for safety and it certainly does not need to beep just because the seat jiggles a little. It cannot be used when someone is sleeping upstairs. The lift from the basement to the first floor only beeps once at the top of the first floor when it has finished turning for the passenger to enter or exit, therefore the passenger can exit or enter at their own rate peacefully. I need peace and quiet on the second story bedroom level.

There is one little spot on the stairlift that was a bit off on the manufacturing so therefore there’s a little bump and noise when you get to the one spot but that is not a deal breaker by any means. Stairlift is working great so far! No problems with it. Thank you!

The consultant Chris was first on time for our meeting. He was very knowledgeable of the Bruno line of products. He explained the different stair lifts and asked for questions or comments. He let us make our own mind about buying. He left us with literature and prices. The next day we called 101 Mobility to buy a Elam stairlift and scheduled a date for installing. The installer showed up on time, Brandon was very knowledgeable also. We love our Elam stairlift.

Excellent service.