Bruno Independent Living AidsReviews of bruno.com

Wonderful personal interaction. Professional installation. We love our stairlift!

I purchased Bruno elite. I would give this product a five star except for the footstool. I am a short woman and cannot reach the footstool unless it’s just tippy toe with shoes. It would be better if they had an extension capability also the handle to lower the footstool is difficult to use. It is easier to use it manually. Otherwise this product is very sturdy. Was installed quickly. I like the remotes because I am still able to walk up and down the stairs. I have used this to transport grocery bags or heavy items.

Quick response to initial inquiry Personal in-home assessment to include up-front, detailed price quote. Excellent follow-up and timely, professional installation.

Great Technician, honest and straight forward. The lift is quite with the track taking us less space than other lifts.

Quick clean and professional

We purchased a Bruno Chariot approximately just over a year ago. We have used it for local driving only. We have used the unit probably not to exceed 20 times. A huge component of the unit (actuator) went out. Bruno sent a new one to our medical supply business that we purchased the Chariot from. Bruno covered the cost of the actuator, but not the labor. We spent 6k on this unit, and it is less than a year old, and they did not even cover labor on their warranty. After we received the unit, we learned that Bruno says do not exceed 65 mph with the unit. That just killed all the planned cross country trips we were going to take with the unit. So, they might be a good company, and the main gripe is not covering labor for a warranty replacement. Very disappointed in them for this. We will most likely sell the unit in the coming months and take a loss on it, just to get rid of it.

first the salesman Kevin was extremely helpful in explaining how the lift would work and the installer Jarrod was very professional and knowledgeable in showing me how the lift operates and stayed with me until I was comfortable with the foot plate adjustable and the operation of the lift. All in all a great experience!

Reliable and quality product.