Bruno Independent Living AidsReviews of bruno.com

Love the safety features of the lift as well as its ease of use and reliability.

it' great. only problem it tis block s back up senser

Before you invest in a Bruno Stair Lift you had better check into the availability and the cost of service. I have waited for 3 weeks to even get a repair man to come an evalute the problem and then another several weeks while the parts are ordered. Lovely equipment but if you can't get service it is useless. The only people who can work on Bruno are the Bruno dealers and there is only one in my area so they pretty much determine the service.

I use the chair lift to go up the stairs at night and down in the morning. There are three things that could be improved upon. 1. The Seat Belt: the seat belt extends from the ends of each arm rest. I don't use it at all because it seems useless. I don't trust it to stop me from falling. I think the belt should be a lap belt, as is typical for a seat belt. 2. Bumpy Ride: At each location where the track is bolted together, the chair bumps every time those junctions are crossed. The first time was the most alarming, until I saw what the cause was. The ride should be smooth, it is not. 3. No Head Rest: The stair lift is not designed with a head rest but it should have one. I feel I always have to be aware of not letting my head tip back because my head hits the pictures on the wall and dislodges them. I've had to reset my pictures more than once. I'm glad we have the stair lift. At this point we don't really need it but it's there in case we do. This does give peace of mind. I believe my 3 observations above would really improve the user experience.

It really helps me going upstairs especially when my knees don't work too well at times.

We had an emergency our Acorn died(motor) amputee half way up stairs. Acorn not interested in harping us. Just had it serviced 6 wks earlier. Called Bruno they were here within hours installed a new one. Great service.

Great product, well engineered and built. I am in the machinery manufacturing business so I understand and appreciate quality. Your product is a good example of professional design and fabrication. We’ll done.

I think they did a great job given the difficulties of our installation. However, the seat has to be able to swivel in both directions, at both the top and the bottom of the run.