Bruno Independent Living AidsReviews of bruno.com

Very helpful, informative employees. I got my stair lift installed quickly and efficiently.

Fast Installation and it works well

The gentleman that installed the lift was very pleasant, he explained everything about the lift. The lift works wonderfully and my husband has greater mobility now. Thank you so much 😊

Produce well designed and built. Installer very experienced and helpful in providing instructions.

The unit was installed within a week of ordering it. The installation went well but longer than they had stated. The lift is working well.

Angel stairlift people out of Latrobe,PA were great to buy from and the installers were very friendly and knew what they were doing. I would recommend them to anybody.

I rate your chairlift with FIVE stars for its excellence of “design” but only THREE stars for “performance.” I believe the lower rating for performance is a result of either mis-measurement or mis-manufacture of the top curve being too narrow (by some 2 inches) thus forcing the installers to “stretch” the final placement of the stationary rail-system two or more inches beyond the point where the ridged rail should have been placed causing several of the connecting joints to be “stretched” into misaligned. The misalignments produce a “rough” ride and occasional abrupt unprovoked stops when the chair tries to pass by a joint. While the stops can be corrected by recycling the toggle switch the necessity is annoying. Additionally, while the time it’s takes to ride my chair from our first floor to the second floor is acceptable, the time for the return ride is much, much slower and quite annoying. If these three issues (rough ride, occasional unprovoked stopping and excessive time for the down ride) could be corrected, your chairlift would surely earn FIVE stars by this owner. I have brought the above to the attention of the original installers, but they have been unable to effect any improvements, due to the ridged nature of your design.

Bruno Stairlifts are very good but the dealership Access Abilities is not good at handling your complaints. They just call it wear and tear for a stairlift that is capable of carrying the weight of 300lbs. This wear and tear cannot happen at 150lbs unless it is not properly installed. Their workmanship is poor and the stairlift is not properly supported. One area where it is rubbing on rail is not supported to bear the weight. I am not happy with this company called Access Abilities.