We are a unique insulated drinkware brand with a sole focus on the adult beverage community.Shop now with fast shipping at brumate.com
Bru Mate (brumate.com) has 812 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Lauren
Top notch customer service, a company owner who actually listens to and cares about his customers, AND the highest quality products on the market. What more can you ask for?! I have placed 8-9 orders over the past year and will continue for years to come!
Kristin
Bru Mate continues to deliver the best! I don’t typically write reviews, but I am so happy with not only the product but how the Bru Mate company stepped in to assist their customers during the holiday delivery crunch. When faced with shipping delays that were not Bru Mate’s fault, the Cru at Bru personally stepped in and tirelessly did what they could to expedite the orders and transfer to help customers get their top-notch products in time for their holiday needs. The products are unbeatable - and so is the customer service! Highly recommend!
Rebecca
I've ordered several products since being introduced to a friends trio on a camping trip. I love the quality and huge selection of colors. I bought several as Christmas gifts. One was received damaged and customer service sent one out immediately to replace it. I cannot wait for the cooler to be released this summer. I'm a forever customer!
Tammy V.
I have not had any shipping issues , with any of my orders , other than sometimes paying duty, I live in Canada, always a great experience, love my brumates, Thanks Dylan, and company.
Sissy
One of THE best companies I've come across, with the best product! Of course we all have issues, but the customer service is top notch and they do all they can the FIRST time you fix whatever your issue might be. Top notch!!!
Julie V.
I had a big order over the holidays and had absolutely no issues with shipping. As always they came and weren't damaged. I love my brumates
Janet T.
I love all my brus!! I ordered a set for my mom for Christmas. When it came it was missing a piece. I contacted customer service, Colin responded within a few hours credited me points and within a week the missing piece had arrived! He was polite and fast!! I placed a second order when the juggernaut lids became available, 1 was the wrong color lid but the guys don’t care so it wasn’t a big deal. I got the purple one I wanted that’s all that matters! Pitney Bowes was terrible thanks for firing them!!
Kerri E.
Love all their products, brilliant customer service team. They are so popular, they are constantly selling out
