BrowproReviews of browpro.co

Browpro were brilliant when I mixed up the colour I ordered. They fixed my order and sent the correct colour. Tiffany kept me updated from order through to delivery.

My refund concern was addressed with polite deliberation and the problem was resolved in a timely manner with respect and understanding. Thank you.

I just received mine yesterday. I haven't used it yet. Everything is good but shipping took quite a while. I will reply more after I have tried it out.

Everyone needs to try this eyebrow perfecter! After losing the ability to use my left hand last year I had to make a few modifications since I’m left handed, and getting my eyebrows to look good was now completely overwhelming until I found your eyebrow stamps. I feel like I look like myself again! This is by far the easiest and best eyebrow perfecter I’ve ever used. I just use a tiny bit of mustache wax to brush through my brows first, then I apply the stamp to the same area, then clean up the shape and edges with a cotton swab and I’m good to go for 2-3 days. I live in a very tropical, humid climate here in Belize where it’s hard finding cosmetic product’s that stay on my face because I perspire, but thankfully this product doesn’t come off until I take it off with makeup remover. I got all 3 available shapes of eyebrow’s because I wasn’t sure which one to use, but I use all of them depending on what I’m wearing and the occasion. I pray this ingenious company never goes out of business! I will definitely be stocking up on this product when I come back to the United States to visit my son for a month next March!

I had unintentionally marked the subscription box for the product. They were very helpful with my concerns. I received a refund and they canceled the subscription. Even though I no longer wanted to receive more of the product, the fact that they did this shows the company is very trustworthy.

My problem was dealt with very efficiently by Claire which I was very grateful for the way it was handled. Thank you very much.

I had a really positive experience with the customer service team at Lash Cosmetics VIP. Everyone I dealt with was kind, understanding, patient, and professional. I would especially like to thank Sadie Fisher, who took the time to listen to my concerns, understand my situation, and escalate my case to the Upper Management Team for further review. She was very reassuring and made me feel that my concern was being taken seriously. I’d also like to thank Amy and Sarah for their help and for keeping me updated throughout the process. My concern was resolved and my refund was successfully processed. I really appreciate the excellent customer service and support I received. What started as a stressful situation was handled with care and professionalism. Thank you so much to the whole team! ❤️

Browpro has exceptional customer service. I originally received my order with the brow powder broken. I contacted Browpro and they offered to replace it for me. I have received my replacement in perfect condition. I will definitely be a repeat customer. Browpro and the product itself both highly recommended.