Browpro is listed under Accessories.
Browpro (browpro.co) has 405 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Jodie
I made a mistake & put in 2 orders. Sophia couldn't have been more helpful. She sorted it all out ,arranging a refund for what I didn't need.
Response from BrowproApr 15, 2026
Thank you for sharing your experience. We’re so glad Sophia was able to help and quickly sort everything out for you. We’ll be sure to pass along your kind words. It will mean a lot to her. Thanks again for your support :)
Alice W.
I cannot say thank you enough!!! Customer service is obviously very important to this business. I had somehow messed up as I’m not very technology adept, and ordered triple what I wanted. I was charged the amount for 3x what I wanted! I reached out to browpro customer service & within 2 hours they got back to me and refunded my order. I am excited to get my proper order and try this out! Five star customer support & services!
Response from BrowproApr 15, 2026
We’re really glad our team was able to step in quickly and resolve everything for you. Making things easy and stress-free is exactly what we aim for. We hope you love your order, and we truly appreciate your support!
Ruth B.
I had an issue with my order, in that my mobile phone was super sensitive and I ended up with multiple orders and deductions from my payment card. I email the team directly to inform.them if the issues the response was speedy, resolution hassle free and monies refunded to my payment card. Super service, my products have not arrived yet but I was impressed with the customer care and this gives me faith in the products too.
Response from BrowproApr 15, 2026
Thank you so much for sharing your experience. We’re glad our team was able to respond quickly and resolve the issue smoothly for you. We hope you love your products once they arrive, and we truly appreciate your trust in us.
Jackie R.
When dealing with Tiffany, she was empathetic, understanding and very supportive of my situation. It was a pleasure to interact with the team. Thank you for making this experience seamless.
Response from BrowproApr 11, 2026
Wow! Thank you for your kind words. We’ll be sure to share your feedback with her — it will mean a lot. Thanks again for your support :)
Shauna M.
First of all, the Lash Cosmetics product is amazing! And secondly, the customer service is excellent. They go far beyond any expectations. I am more than pleased with Lash Cosmetics and highly recommend them!
Response from BrowproApr 11, 2026
Thank you so much for sharing your feedback here :)
Lyndal B.
I accidentally ordered more than I meant to. Kelly was able to fix everything up quickly for me.
Response from BrowproApr 8, 2026
Thank you for sharing your experience. We’re glad Kelly was able to step in and sort everything out quickly for you. We’ll be sure to pass along your kind words. It means a lot to our team. We appreciate your support and are always here if you need anything.
CTarrence
I placed an order for browpro in black. I didn’t use it right away. When I went to open it, I noticed it was brown. I double checked my order to make sure. I in fact ordered black. I had three packs in brown. I sent a message with the issue and received a response and apology. I received the correct order very quickly. I am happy with their response and resolution. I will order again in the future.
Response from BrowproApr 8, 2026
Thanks for taking the time to share your experience :) We're very glad that you now have the correct items. We truly appreciate your support and look forward to your next order :)
Julie
I had an issue with my order which they resolved promptly. I'm happy with my brow stamp and their amazing customer service.
Response from BrowproApr 8, 2026
Awesome! Thank you so much for this lovely feedback :) This made our day
