BrownellsReviews of brownells.com

Also zur Erklärung vorab, ich habe am 31.03.26 einen Artikel bei Brownells gekauft und auch sofort, per Überweisung, bezahlt. In meiner Bestell Übersicht wird, bis heute " Zahlung ausstehend" angezeigt. Jetzt beginnt der Telefon Marathon, mehrmals wurde ich nach langer Wartezeit,durch freundliche....aber nicht kompetente, Mitarbeiter mit einem Rückruf vertröstet, ein Rückruf hat aber nicht stattgefunden. Auch auf mehrere Mails bekam ich keine Rückmeldung. Ich sehe mich gezwungen, den Vorgang an einen Rechtsanwalt zu übergeben. Auch wenn der Artikel irgendwann noch geliefert wird, werde ich in Zukunft woanders bestellen.

Brownells shipping to Alaska is cost+$15. 1st class envelope with a washer in it? $9.99 + $15. Small flat rate box? $15 + $15. Flat rate and 1st class are the same cost no matter where they go. They have turned shipping into a profit machine. In the future I will order from ANYWHERE BUT Brownell$

Per chi fa un ordine con questa gente...Dimenticatevi la consegna, spediscono quando vogliono ed in tempi da orrore! Statene alla larga, mai piu' acquistare da loro, cosa dire, sbagliando s'impara!! Oltretutto i prezzi da loro proposti si trovano anche in Italia ed in 2 giorni la merce ti arriva a casa, aggiungo che non si degnano neanche di risponderti anche perche' non saprebbero come giustificare i loro tempi di spedizione da incubo. MAI PIU!

I ordered a 12 Gauge Magazine Dent Raiser from Brownells. I received a metal rod in the package with no Dent Raiser. I contacted Brownells about the incomplete order by email. It took a few days to receive a response from them. I was advised that the incomplete 12 Gauge Magazine Dent Raiser was the last one in stock and they did not know when/if they would receive the back ordered item. I could await a back order or receive a refund if I shipped the item back. I replied I wished a refund and asked for shipping/return information as there was no packing slip shipped with the item and no return information. After a few days with no response I again emailed to request return information. I have yet to receive a response from Brownells after a week. I navigated the website and found a rather obscurely how to make a return. I filled out the information and found after I had indicated that the item was shipped incomplete that I would have to pay an additional $9.99 to return the item. Obviously, I did not do that as it seemed as adding insult to injury. I sent off another email to request another option as the reason for the return was no fault of mine other than ordering from Brownells in the first place. Over the years I have not shopped with Brownells due to poor inventory stock and high prices. Now I have discovered they have poor customer service and poor return procedures as well. To add insult to injury, I cannot find a 12 Gauge Magazine Dent Raiser anywhere else and a internet search still leads to Brownells website. It looks like I either donated to the cause awaiting a back order that won’t come or donate another $9.99 to return a useless metal rod in order to receive my refund. If I could rate Brownells one star, I would. None of this was a fault on my part, but I am paying for it. Don’t shop with Brownells, shop elsewhere or do without.

Gebräuchliche Hülsen 3 Wochen Lieferzeit, bei Mitbewerber 3 Tage, heutzutage ein nogo

Ordered Oxpho-Blue and 1K Sm Pistol Primers with a NO HAZMAT FEE being advertised. Suddenly Pirimers BACKORDERED.....Oxpho-Blue sent FEDEX @ $15 shipping cost ! CHAT LINE says "WE're Sorry".....Primers back ordered to MARCH......have to have 'Supervisor' now approved the "No Hazmat Fee" thing THEN...I have to call and ASK for it ! Last Time I trust Brownells to be HONORABLE.

Just ordered a Burris scope from them. They had the lowest price. They had it shipped the following day and it arrived very quickly. Was packaged well and was just what I ordered. From the experience I had I would buy from them again.

I purchase from Brownells all the time. The prices are good and products are mostly in stock. Shipping is pretty quick too.