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Brondell Reviews | Read Customer Reviews of brondell.com

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Home & Garden
Bathroom & Kitchen
Brondell

BrondellReviews of brondell.com

3.8133 reviews
Bathroom & Kitchen
PO Box 470085, San Francisco, California

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Brondell3.8

Reviews133 About Contact

Overall score

3.8 out of 5

Average

Average of 133 reviews

Distribution

5★64%
4★5%
3★3%
2★5%
1★23%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(888) 542-3355
brondell.com
PO Box 470085San Francisco, CA 94147

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About Brondell

Brondell is committed to happier, healthier people—and a more sustainable future for all.For more than 20 years, we’ve believed that caring for ourselves and our surroundings is one and the same. Our bidets, water filtration systems, showerheads, and high-performance faucets bring comfort, confidence, and sustainability to any space. We leverage science-backed technology and intentional design to improve the ways you interact with water—from washing and drinking to flushing. Across homes and commercial spaces, our products make it easier to feel better about your daily routines.We believe that everyday choices make a difference. Our bidets help reduce reliance on toilet paper. Our water filtration systems provide safer water while helping customers cut back on single-use bottles. Our water-saving showerheads and faucets help conserve vital resources that we all share. Together, these products make it easier to care for yourself and your surroundings, one day at a time. And that feels better already.

Brondell (brondell.com) has 133 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: brondell.com
Website: brondell.com
Category: Bathroom & Kitchen
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 82% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Brondell reviews

133 approved reviews, newest moderated first

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Ronnie J.
Oct 13, 2026
I have been really happy with this…
I have been really happy with this product. It was all new to me. I wish I had started this long ago. I have been using it now for approximately 3 weeks and it is so much better than wiping. The design is great and works as advertised. Happy with the shipping and delivery with no damage and easy instructions. I highly recommend this product and am very pleased with Brondell
Response from BrondellOct 13, 2026
Thank you for the wonderful review! We're so glad you're enjoying your bidet and that it has exceeded your expectations. It's great to hear that installation, delivery, and performance have all been positive experiences. Thank you for your recommendation and for choosing Brondell!
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Christian Von B.
Oct 13, 2026
The undercounter 3 stage water filter…
The undercounter 3 stage water filter system was easy to install. It works exactly as advertised with a phenomenal flow rate. I've had it for over two years, and it still works like a charm. All I need to remember is to change the filters periodically.
Response from BrondellOct 13, 2026
We're thrilled to hear that your Coral 3-stage water filtration system was easy to install and continues to perform so well after more than two years of use. Regular filter changes are the key, and it sounds like you've got it down perfectly! Thank you for being a valued Brondell customer and for taking the time to leave such wonderful feedback. 💙
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DAVID B.
Oct 11, 2026
SE400 review
Well, I was offered the bidet at a discounted price. The unit works well and indications are that the seat heater will be adequate for the winter weather. The night light seems a bit brighter than on the one I got six years ago. The water jet temperature remains even (unlike the LT89 I got a couple of years back). Well for the first second or so the water temperature feels cold, but after that it's steady. I don't remember my old SE400 doing that.
Response from BrondellOct 12, 2026
Thank you for your thoughtful review and for being a longtime Brondell customer! We're glad to hear you're enjoying the heated seat and overall performance of your new bidet. Feedback from experienced Brondell users like you is truly invaluable, and we appreciate your continued support!
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Richard F.
Oct 10, 2026
Passed orders great quality
Passed orders great quality
Response from BrondellOct 12, 2026
Thank you! We're so glad you've had a great experience and are enjoying the quality of our products.
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Gary D.
Oct 10, 2026
Love this product!
Love this product!! Great gift from our kids
Response from BrondellOct 12, 2026
Thank you so much! We're delighted to hear you're enjoying your bidet. What a thoughtful gift from your kids! 😊
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John M.
Oct 10, 2026
Ordered filters for our bidets
Ordered water filters for our bidets. Brondell promptly sent them right out to us! Thank You!
Response from BrondellOct 12, 2026
Thank you for the review! We're so happy to hear your filters arrived promptly. Providing fast, reliable service is always our goal. We truly appreciate your support and thank you for choosing Brondell!
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DER
Oct 9, 2026
High Value without a high price!
First, the S102 is a great product. It is well constructed and the install instructions were clearly written (not Chinese gibberish). Though it takes a bit of getting used to, it performs as nicely and consistently. Be sure to run the hot water at the sink before use if you intend to have any degree of a warm wash from the beginning. Also, one might flush and let the tank fill/shut off before running the bidet water so as not to get an unexpected blast of pressure when the tank is finished filling. All-in-all, this product is a very good value and we are glad to have made the purchase.
Response from BrondellOct 9, 2026
Thank you for taking the time to leave a review. We're so happy to hear that you're enjoying your EcoSeat and appreciate the thoughtful tips you included. Customer insights like yours are incredibly valuable, and we're grateful for your support. Enjoy your EcoSeat!
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BG
Oct 9, 2026
Bad return policy
Wanted to get the bidet(s), but the return on new, unused bidet was a joke. Should’ve just got them off of Amazon.
Response from BrondellOct 14, 2026
Thank you for your feedback. We're sorry to hear our return policy did not meet your expectations. We appreciate your comments and will share them with our team.
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