Jeffrey H.
Great experience!
Great experience!
Response from Broadmoor RV SuperStore Inc.Dec 8, 2019
Thank you Jeffrey.

In March 1997 Broadmoor RV was born. It started out with very humble beginnings next door to the Broadmoor Factory Outlet Mall. The Parts and Service Departments were run out of shipping containers and the sales office was run out of a rented space inside the mall. A few short weeks after Broadmoor RV's creation, disaster struck.Those native to the Tri-Cities know the destruction our windstorms can bring. The Easter Morning Storm of 1997 was one of those storms: destroying several tent trailers off the lot of a dealership just starting out. In its infancy Broadmoor RV was able to make 7 sales in its first month of business. That same year in August the dealership found its new and permanent home on two and one half acres across the street from where it all started. Two and one half acres grew over the years to 22+ acres; over nine times the size. The service department has become recognized nationally as one of the best available with over 50% of technicians being master certified. From 7 units sold a month it now sells close to 1600 annually.The lastest addition of 12 more service bays, a paint booth, collision center and expanded parts department encouraged the addition of SuperStore to the name. Broadmoor RV SuperStore has Super People, Super Service and Super Prices all in one place. Come in and let them prove it!Broadmoor RV is conveniently located near the areas of Richland, West Richland, Kennewick, Pasco and Walla Walla.
Broadmoor RV SuperStore Inc. (broadmoorrv.com) has 837 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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837 approved reviews, newest moderated first
Jeffrey H.
Great experience!
Response from Broadmoor RV SuperStore Inc.Dec 8, 2019
Thank you Jeffrey.
Ty & Bre B.
Didn’t used car sell us on a trailer, we’re honest and knowledgeable when it came to picking out the best trailer that fit our families needs and wants. The walk through and service staff were excellent, they took the time to show us everything we needed to know about the new trailer, and addressed/fixed anything we had concerns with. Jason in the sales department and Jordan in the service department made this process very smooth and enjoyable for our family.
Response from Broadmoor RV SuperStore Inc.Dec 8, 2019
Ty & Bre glad to hear that your purchasing experience was a delightful. Thank you for your business.
Drew
Had to call back and go thru hoops to get me refundable deposit back...if i didnt they would have kept it. Asked for some adjustments before i picked up. They were not done. Was looked at weird when i wanted to hook up camper and not hand over keys to my vehicle. I am responsible for any problems that may happen on road. If it did have a problem saying someone else hooked it up wont hold up in court
Response from Broadmoor RV SuperStore Inc.Dec 6, 2019
Drew, we apologize for any inconveniences during your visit with us. Your review has been giving to the appropriate staff member. Thank you.
Kevin and C.
When we went to Broadmoor, we honestly did not know what kind of trailer we were looking for. Marta was very helpful in educating us and helping us find the trailer that fits our needs. But that didn’t stop there. Once we purchased the trailer, they wouldn’t let us leave until we were comfortable with our new purchase. Charles did a complete walkthrough with us and was very helpful in teaching us the ins and outs of our trailer. They also evaluated our towing needs and I felt like our safety was top of their key priorities. Thanks for everything!
Response from Broadmoor RV SuperStore Inc.Nov 30, 2019
Kevin & Courtney, thank you for your business. We hope that you are enjoying your new unit and making wonderful camping memories.
Jeramy
They stayed late on Saturday for us and made our delivery process amazing . Ryan was awesome. And when our blinds had a defect and the portable radio/speaker was missing they shipped them to us right away. They truly care and gave great service
Response from Broadmoor RV SuperStore Inc.Nov 24, 2019
Thanks for taking time to do the review, and thanks for your bussiness!
Kirk & C.
Excellent everything from beginning to end! Marta and Chris were great helping us purchase an Outdoors RV with zero pressure ever! A+
JZ
Service department- Lasted 3 weeks with the travel trailer to replace a vent cover. I was told work was done and could pick it up. Just found out they never did the work.
Response from Broadmoor RV SuperStore Inc.Nov 19, 2019
JZ, your review has been sent to the appropriate staff member.
James
The “full” propane tanks lasted 8 hours. Obviously not “Full” . Disappointed in the familiarization tour. Although we were treated very well by our sales person Angel.
Response from Broadmoor RV SuperStore Inc.Nov 15, 2019
We apologize for the inconvenience and your review has been passed to the appropriate staff member. Thank you James.