Jonathan T.
You guys are the best
You guys are the best. You answered all of my questions and went the extra mile to help me find the right trailer at a great price. I will only buy from you in the future.

In March 1997 Broadmoor RV was born. It started out with very humble beginnings next door to the Broadmoor Factory Outlet Mall. The Parts and Service Departments were run out of shipping containers and the sales office was run out of a rented space inside the mall. A few short weeks after Broadmoor RV's creation, disaster struck.Those native to the Tri-Cities know the destruction our windstorms can bring. The Easter Morning Storm of 1997 was one of those storms: destroying several tent trailers off the lot of a dealership just starting out. In its infancy Broadmoor RV was able to make 7 sales in its first month of business. That same year in August the dealership found its new and permanent home on two and one half acres across the street from where it all started. Two and one half acres grew over the years to 22+ acres; over nine times the size. The service department has become recognized nationally as one of the best available with over 50% of technicians being master certified. From 7 units sold a month it now sells close to 1600 annually.The lastest addition of 12 more service bays, a paint booth, collision center and expanded parts department encouraged the addition of SuperStore to the name. Broadmoor RV SuperStore has Super People, Super Service and Super Prices all in one place. Come in and let them prove it!Broadmoor RV is conveniently located near the areas of Richland, West Richland, Kennewick, Pasco and Walla Walla.
Broadmoor RV SuperStore Inc. (broadmoorrv.com) has 837 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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837 approved reviews, newest moderated first
Jonathan T.
You guys are the best. You answered all of my questions and went the extra mile to help me find the right trailer at a great price. I will only buy from you in the future.
Jonathan N.
Jason and Jordan were great. Excellent customer service. Broadmoor is the only place to buy an RV.
Jennifer W.
Awesome!!! Great service all the way around!!
Daniel & Stephanie L.
Absolutely wonderful experience all around especially guided by Fred Davenport in Sales & Jordan (our Service Tech). They could not have been better in providing us valuable information & customer service in our purchases of our R-Pod 179. We recommend them highly. Broadmore Pasco has the best R-Pod inventory anywhere. Accordingly (with Fred & Jordan’s guidance) we were able to select the specific R-Pod which best fit our needs. Everyone was so helpful & patient especially with our many questions. Go Broadmore!!! —- Dan & Stevie Lambert
Mustika K.
Very helpful especially Angel and the new guy that we forgat the name - we will plan to make appointment for installing the TV and solar panel on our new RV
Rick G.
Knowledgeable sales team, did not try to upsell on the RV when it wasn't asked for. Huge inventory on the lot. Found something right in the price range with desirable features. Great deals this time of year. Made the experience less stressful. Service Dept top notch, very accommodating. The only drawback is the classic vehicle sales tactic of making the deal, then meeting with the bus mgr to try to be sold warranties, clear coats, insurance, and all of the profit enhancing tools. I wish auto and RV dealers would get over this and realize it only causes bad will.
Raul O E.
DO NOT HAVE YOUR RV WORKED ON AT THIS PLACE. We have our 1992 Holiday Rambler Aluma Lite in storage with them for about 9 months now. While in storage, we had them winterize it, change the oil and air filter. So they have record of having entered our RV while we've had it in storage there. When we went to try and trade it in 2 weekends ago, we went into our rv to remove some of our things that we have in it and noticed that a door latch was completely broken and that the radio and the switch to start the generator on the dash console were no longer working. So we went in to report it. Said they would look into and call us back. Well, they denied having broken those things. It was all working properly when we first dropped it off. They may think that we have no way of proving they did it, just our word against theirs. But we took lots of pictures and videos. I'm praying we can find something to prove that they are lying. It just really makes us so mad. It makes it hard to know who to trust because some people just won't step up and admit to their mistakes. Was really hoping that the mechanics who worked on our RV would have admitted that they broke those things when questioned, because they had to have known when they broke the door latch. The radio and generator switch may just be a fuse that blew while they worked on our rig. But that's if they even cared to question the persons who serviced our rv when researching the problems. And if they did question them, that means they denied and lied about breaking them. It's quite sad, shameful, disappointing, maddening, all at the same time. Who knows how many other things they broke. Those three were the only ones we noticed while trying to clear out some of our belongings. But we already know they'll deny and lie about breaking those too. DO NOT BRING YOUR RIG IN TO HAVE IT WORKED ON UNLESS YOU'RE OKAY WITH THEM DENYING AND LYING WHEN THEY BREAK SOMETHING IN THE PROCESS. It even makes us nervous to post a review while we still have it in storage because we already know how dishonest they are. We'll just have to start going through all my pictures and videos!!!!
Charlie
Our dealings were top notch, we looked at a Jayco Eagle in Spokane and wanted to look at a different color on the inside. Emailed after hours and Marta responded back with in a few minutes, we set an appointment time and drove down looked at it on Monday, Marta did not bug us no pressure I called her on Friday and said we wanted to buy it and asked if it could be ready the next day. She called me back and we picked it up Saturday the dealer in Spokane was 5000 higher and a 1200 service charge. The service department was very detailed on showing us how everything worked and they winterized it to boot. Would recommend them to everybody. thank you again....
Response from Broadmoor RV SuperStore Inc.Apr 16, 2020
Seeings that you picked up right when the state shut down I truly hope you have had a chance to use it a bit. We've had customer's tell us they set up in their backyards!! Thank you for driving to us and happy camping!