Brightway logistics LLCReviews of brightwaylogistics.us

I agreed to have my vehicle picked up on a Monday for $475. Monday came and they claimed there was an issue with the winch and they would be able to pick it up the next day between 11am-1pm. 1 hour before the new time frame they gave me, they notified me that they wouldn’t be able to pick up my vehicle for the agreed price and the cheapest option they could offer me was Friday for $995. I asked for a refund due to an inability to render services at the time and price we agreed on. They are fighting me and trying to charge me $200 as a cancellation fee and claim they will repay the $150 deposit afterwards. I can not trust this company any more. They are operating under the guides of having a “no guarantee of pick up” clause in their contract but fail to realize that does not absolve them from following through on their agreement. This is a clear bait and switch attempt and they refuse to admit it. Avoid this company at all costs

Frank was good honest and very helpful communication 100% payments as agreed overall everything was excellent price could be better

Great communication. Prompt service.

Booked an enclosed transport for $1020 Then they wanted more money due to insurance for expensive car, I refused Then they asked to increase budget to $2000 to get it done ‘faster’ (but within contracted time), did not agree Then they could not find what we agreed on for the $1020 and pushed for $1500 and I agreed But then they downgraded the enclosed transport to open vehicle. Again I disagreed Now 2 weeks in and way past the conctracted timeline, I cancelled the contract Brightway will charge me $200 + $15 for the cancellation Stay away from these people, bad business

I had a great experience working with Brightway Logistics LLC. Communication was clear from start to finish, and the team kept me updated throughout the whole process. Pickup and delivery were handled professionally and on time, with no unexpected issues. Everything went smoothly, and I felt confident my shipment was in good hands. I would definitely use their services again and recommend them to others looking for reliable transport.

Shipped my car this week, from Austin to Atlanta and everything was well coordinated from reservation, pickup, to delivery. Great work.

Quick response very transparent though out the process Thomas is very helpful.

Whery good experience, good communication, excellent work and good people