Brightway logistics LLCReviews of brightwaylogistics.us

Very understandable and appreciated the business

Zero stars. I signed a contract with Brightway Logistics for $2,400 guaranteed to ship my car in closed shipment from Ny to Portland, OR, I have all the emails and signed documents as proof. Right after I signed, they hit me with a $200 reservation fee plus a $300 broker fee, leaving only $2,200 due on delivery. I asked where this $300 came from and got nothing but lame excuses. Then when I said I wouldn't pay a deposit until I had driver details and a guaranteed time and price, they suddenly claimed the driver now wanted $3,500 for enclosed shipping — completely breaking our signed $2,400 agreement. I ended up canceling the contract and drove the car myself. The agent, Leo Brown, having number +1 (325) 326-8591, has a very thick fake accent and I'm pretty sure these people are running a scam from India. Please don't work with them — they'll take your money. And if you already paid a deposit, call your bank and file a dispute right away.

Jacob did a great job communicating about the vehicle and with the customer. Did a great job, will do business again. Thank you

They all are Indians and pakistanis! I had a very disappointing experience with Brightway Logistics LLC. I was initially given a price to ship my vehicle, but after moving forward with the company, the price was increased to nearly four times the original quoted amount. This felt like a classic bait-and-switch situation. The initial quote may look attractive, but once you have committed and are depending on them to arrange your shipment, the pricing can change dramatically. Communication was also frustrating. The people I dealt with did not sound like the professional U.S.-based company I expected, and I had serious concerns about how the business was being operated and communicated to customers. I would strongly recommend getting everything in writing, carefully reading the contract, and comparing the final cost with other auto transport companies before giving them any money. Not recommended. 0/5 if I could give zero stars.

These guys are scamming people . Pakistani and Indian

Preformed Broker Role and communication was good. Would work with again

perfect experience, were on time with the payment and necessary information we needed

Great work with Jacob!