Brightway logistics LLCReviews of brightwaylogistics.us

The attention from Mark Steve, She was good, attentive at all times, responsible and quick with the paperwork.

Got my vehicle here on the 4th of July as promised

I needed a loader crawler moved. I sent out several requests. Samatha from Brightway offer a better price. Once I read the reviews I asked Samantha about the reviews, she assured me because we are hauling heavy equipment that it was a different scenario than that of the bad reviews, I also asked her to review the price and she assured me the price was accurate. After failing to meet the deadline for picking up the tractor, she then transferred me to William, a specialist with hauling tractors. William missed his deadline and then ghosted me. I had to dispute the charges on my credit card to get my deposit back. I also lost 10 days productivity getting the run around. The fact is they quote low and then try to find drivers, When no drivers accept their low ball offers then they ghost their customers and hope they can hold on to your deposit money. Additionally, neither Samantha or William had an American or European accent like their name would suggest, I’ll leave it up to your imagination where they likely are from. Not a good experience for me.

I book an order with them, and they increase increase the 4x. I don't recommend the company.

Wish could give negative stars I booked car transportation with Brightway Logistics LLC two months in advance and paid a deposit of $800. Everything was confirmed at the agreed price of $1550. On the exact day of pickup, when my moving timeline was locked in, they contacted me and demanded an additional $2,000, stating they could not honor the contract price. This is an unethical bait-and-switch tactic designed to extort customers when they are most vulnerable. Unprofessional, unreliable, and dishonest. Avoid at all costs. Please save yourself, they are cheaters!

Great company to work with.

they good to work

One of the worst companies I’ve dealt with. Missed pickup commitments, constantly changing stories, higher prices after payment, and no refund despite multiple written promises. I had to let my credit card issuer handle it. Stay away.