Brightmeds is your dedicated wellness partner for weight management. Our mission is to transform healthcare accessibility through innovative Telehealth. We are driven by a belief that healthcare should be immediate, inclusive, and transparent.
Brightmeds (brightmeds.com) has 949 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
brightmeds.com
Website
brightmeds.com
Category
Personal Care
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 84% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Great Customer Service and treatments! Very responsive, and the medication arrives quickly. The ability to chat with your doctor is something other companies don't offer. Brightmeds is the Best! Thanks again Kim!
Response from BrightmedsJul 2, 2025
Hi Emily,
It’s amazing to hear how well everything is working out for you. You deserve a care experience that’s responsive, personal, and reliable—and we're so glad you’re getting exactly that with us. Kim and the rest of our team are here for you anytime you need support or have questions.
We truly value having you with us!
The Brightmeds Team.
TM
Terry M.
Very accommodating and pleasant!
Very easy to communicate with them. They were very accommodating and easy to work with.
Response from BrightmedsJun 30, 2025
Hi Terry,
It was a pleasure supporting your needs—collaboration felt natural from start to finish. We're always striving to make the process smooth and stress-free, so it's great to know that came through. Looking forward to next time!
Thank you for sharing this with us!
The Brightmeds Team.
GC
Gloria C.
Success is possible!
Brightmeds has helped me to achieve a goal I always felt was impossible. I have lost a total of 32 lbs. I still have a few to go but with the guidance and support of my doctor and the customer care team at Brightmeds it’s within reach. It’s so easy each month to complete the assessment and have the meds renewed and the team is very quick to respond to any concerns or questions that I have. I have been completely overwhelmed by my success. I look better but most of all I feel better. All thanks to the team at Brightmeds.
Response from BrightmedsJun 28, 2025
Gloria, reading this gave us chills—in the best way. Your journey, your determination, the way you're showing up for yourself—it’s powerful. We’re honored to be part of your corner, and even more thrilled to know you’re not just seeing the difference, but feeling it. You're closing in on your goal, and we’re here for every single step that’s left. Let’s keep breaking limits together.
Reading this gave us chills—in the best way. Your journey, your determination, the way you're showing up for yourself—it’s powerful. We’re honored to be part of your corner, and even more thrilled to know you’re not just seeing the difference, but feeling it. You're closing in on your goal, and we’re here for every single step that’s left. Let’s keep breaking limits together.
Walking the journey with you,
The Brightmeds Team.
NI
Nick
Fast and accurate customer service.
Fast and accurate customer service.
Response from BrightmedsJun 28, 2025
Hi Nick!
That’s music to our ears. Behind every fast reply is a real human who genuinely cares—glad it shows. We’ve got your back, always.
Warmly,
The Brightmeds Team.
BF
Bobbie F.
Sharlett very pleasant to work with
Sharlett very pleasant to work with, answered every question I had quickly and thoroughly.
Response from BrightmedsJun 28, 2025
Bobbie, Sharlett’s going to be smiling when she sees this—But the real win? Getting to support someone as engaged and thoughtful as you!
Thank you for trusting us!
The Brightmeds Team.
ST
Steven
Highly recommend their TRT
So far their special testosterone formula has felt great. Way easier to inject than the last kind I was on, and it seems to work much better.
Their process was easy and straightforward.
Response from BrightmedsJun 28, 2025
Good day Steven!
Now that’s the kind of upgrade we like to hear. Better results, less hassle—that’s the goal. We’re pumped it’s working for you and that the process felt effortless. You deserve nothing less!
Warmly,
The Brightmeds Team.
NC
Nicole C.
Nemma was very prompt and helpful with…
Nemma was very prompt and helpful with my request. Always a pleasure to work with!
Response from BrightmedsJun 25, 2025
Hi Nicole!
It's absolutely wonderful that your requests are always met with such swift and seamless support. Knowing every interaction leaves you feeling so positive and valued just means everything!
Thank you for sharing this with us!
The Brightmeds Team.
FM
Frank M.
Easy to work with and great service.
Have worked with Nema before and she always works with you to help and solve your issue.
Response from BrightmedsJun 25, 2025
Frank,we really appreciate you taking the time to share your experience. It's great to hear that the support met your expectations and helped move things forward smoothly. We're happy Nema was able to solve your issue!
Thanks again for your feedback and continued trust in us!
Warmly,
The Brightmeds Team.
