BrightmedsReviews of brightmeds.com

4.8949 reviews
Personal Care

Brightmeds

About Brightmeds

Brightmeds is your dedicated wellness partner for weight management. Our mission is to transform healthcare accessibility through innovative Telehealth. We are driven by a belief that healthcare should be immediate, inclusive, and transparent.

Brightmeds (brightmeds.com) has 949 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: brightmeds.com
Website: brightmeds.com
Category: Personal Care
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 84% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Brightmeds reviews

949 approved reviews, newest moderated first

Monica T.
Jul 31, 2025
Quick and attentive response!
Quick and attentive response!
Response from BrightmedsAug 3, 2025
Monica, you don’t wait around—and neither should your answers. Glad we kept up with your pace! Warmly, The Brightmeds Team.
Scott W.
Jul 31, 2025
I had a great experience dealing with…
I had a great experience dealing with Kessa at Brightmeds regarding delaying shipment of my order. The order had processed automatically and was already in process. She was able to stop it and provide a refund. Great customer service. Thanks
Response from BrightmedsAug 3, 2025
Hi Scott, Catching a shipment mid-flight? That’s some sharp timing on your part. Glad we could make the pivot and keep things easy. You handled it like a pro. Warmly, The Brightmeds Team.
Ileana
Jul 30, 2025
Great Customer Service
This is a great company with excellent customer service representatives like Henry. Highly recommended!
Response from BrightmedsAug 3, 2025
Hi Ileana, Appreciate you noticing the vibe. You clearly know a solid experience when you see one. Glad we could make it smooth for you. Warmly, The Brightmeds Team.
Joe
Jul 30, 2025
It started great 1st month
It started great 1st month, 2nd month got charged, waited few days for tracking number, nothing. On 7th day still no tracking number, got email got another charge from brightmeds. Contacted CS and they realized I was charged twice, yet told me give them 48 hrs for tracking of medication and refund of the overcharge. Another 7 days goes by get email to be patient for my medication also that after I get it there won't be any more dropkits avail , there will be alternatives, please give them another 48 hrs to fix it. I told CS I giving them 8 days for something and i just get the run a round i felt as i just got scammed. SoI contacted my institution filed a dispute of possible scam,( i told brightmeds CS about me calling it in about possibly get rip off) calmly she said "I can understand how you feel". Just give us 48 hrs to resolve this matter.
Response from BrightmedsAug 9, 2025
Hi Joe, We understand the importance of addressing concerns shared publicly. Our records show this matter has been resolved on our end, and we’ve made attempts to contact you directly without success. Should you wish to continue the conversation, we’re here and happy to assist. - The Brightmeds Team
Chanelle
Jul 30, 2025
Customer Care Keeps Customers
The customer agent was very kind and accommodating. Made continuing to work with Brightmeds easy.
Response from BrightmedsAug 3, 2025
Chanelle, you made the choice to stick with us, and that says a lot. Glad it felt easy—exactly how it should be. Cheers, The Brightmeds Team.
Cindy Melvin W.
Jul 30, 2025
Customer service is excellent
Customer service is excellent. Very efficient, professional and genuinely care.
Response from BrightmedsAug 3, 2025
Hi Cindy, Nice to hear everything clicked into place for you. We’re all about making things simple and stress-free. Glad it showed! Stay healthy! The Brightmeds Team.
CHRIS R.
Jul 29, 2025
very easy communication
very easy communication. very helpful. Thank you!
Response from BrightmedsJul 30, 2025
Hi Chris! Awesome to have you on board! Really cool of you to leave a review. If you ever need a hand with anything or have questions later on, we're just a message away. Warmly, The Brightmeds Team.
Laurie L.
Jul 29, 2025
Brightmeds was exactly what I needed to reach my weight loss goal.
Brightmeds was easy to join and reliable. I never had any trouble with using the medication and lost 60 lbs. My weight loss was slow but steady. The shipping was great until the last two orders with a newer pharmacy who didn't package well enough to keep the medication cold as the first pharmacy did. Overall I would recommend Brightmeds to anyone seriously wanting to safely lose weight.
Response from BrightmedsJul 29, 2025
Laurie, That's awesome to hear — steady progress like that is seriously impressive. Sounds like you really committed and made it work for you. Sorry to hear the last couple shipments missed the mark on packaging — that’s definitely something we’ll keep an eye on. Really appreciate you sharing your experience, and we’re rooting for you as you keep going! Warmly, The Brightmeds Team.

BrightmedsReviews of brightmeds.com

About Brightmeds

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Brightmeds was exactly what I needed to reach my weight loss goal.

About Brightmeds

About these reviews

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Brightmeds reviews

Quick and attentive response!

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Great Customer Service

It started great 1st month

Customer Care Keeps Customers

Customer service is excellent

very easy communication

Brightmeds was exactly what I needed to reach my weight loss goal.