BrightmedsBrightmeds is your dedicated wellness partner for weight management. Our mission is to transform healthcare accessibility through innovative Telehealth. We are driven by a belief that healthcare should be immediate, inclusive, and transparent.
Brightmeds (brightmeds.com) has 949 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
949 approved reviews, newest moderated first
Marty
They were easy to reach out to and answered all my questions about each step of the process.
Response from BrightmedsAug 6, 2025
Hi Marty! Good questions deserve good answers—glad we could deliver. If the process ever needs a sequel, you know where to find us. Warmly, The Brightmeds Team.
customer
Easy communication via chat and quick resolution to my finance issue, they're very willing to work with you
Response from BrightmedsAug 5, 2025
Hi there! Glad the chat made things simple and smooth. We're always here to make the finance stuff feel a little less... finance-y. Reach out anytime, we’ve got you! Warmly, The Brightmeds Team.
John M.
Great service. Very positive experience. Will definitely keep using Brightneds
Response from BrightmedsAug 5, 2025
Hi John! Appreciate you sticking with us — we’ll keep doing our thing so you can keep doing yours, hassle-free. Catch you next time! The Brightmeds Team.
Consumer N.
Very friendly and informative technician. Questions were clarified and answered quickly and in an easy way to understand. I continue to be impressive with Bright Meds communication and top notch service. Highly recommend.
Response from BrightmedsAug 5, 2025
Hi there!! Clear answers, good vibes — that’s the goal. Big thanks for the shoutout and for rolling with us! – The BrightMeds Team
Christie P.
The site is incredibly user-friendly, and the representatives are consistently kind and supportive. I always find the answers I need without any hassle. It feels just as reassuring and familiar as working with my own primary care physician.
Response from BrightmedsAug 4, 2025
Hi Christie, It’s awesome to hear that your experience feels as comfortable and reliable as chatting with your own doctor. that’s exactly the vibe we’re going for. Helping you find answers easily and making the whole process feel smooth and human means a lot to us. We’ll keep it that way. See you next time! Cheers, The Brightmeds Team.
George H.
I called customer service today with some questions and Kessa was able to answer all my questions in a short period of time. She was very polite, articulate, intelligent and made me feel like an important customer. I wish all customer service operators were like her.
Response from BrightmedsAug 3, 2025
George, you clearly know how to spot great service when you see it. Love that you reached out, asked the right questions, and got what you needed fast. The way you roll? Top-tier. Don’t be a stranger. Warmly, The Brightmeds Team.
Kimberly S.
This company is HORRIBLE!! I made an order which was already a very long wait. Filled in the information and paid for the medication. The only time I could get into the site is by logging in a password and the only thing you can see is a place to contact them. At no time did I log in to make changes to my order! I could not get to my patient portal ever. I called no response on delay. Then it finally shows delivered and it’s Ann incorrect address. They blamed me saying 3 min before my order I went in and changed to the wrong address meanwhile it was days before that i made the one time purchase. They said I made more than one sent me false screen shots and said I did this but will gladly give me another prescription at full price! How insulting is this ? I have gone back and forth thru email because no one calls you back. They are a fraudulent co. for simply blaming the customer and I have proof I never received or changed anything! Why would I do that why would I mak two orders days apart and give the wrong address the second time ?? I would not I did not and they don’t care how bad this is for their company. STAY FAR AWAY
Response from BrightmedsAug 9, 2025
Hi Kimberly, While we can’t share personal medical or order details publicly for privacy reasons, please know that we take every concern seriously and have thoroughly investigated the situation. We've reached out directly to discuss our findings and proposed solutions but have not yet heard back from you. We look forward to hearing from you and are happy to assist. -The Brightmeds Team
Jodie P.
The team at Brightmeds, especially Roman, continues to blow me away! They are consistently forthright, efficient, and engaged. Their attention to detail is like none other, and I greatly appreciate all of the superior effort they devote to taking care of their patients.
Response from BrightmedsAug 3, 2025
Hi Jodie, You’ve got high standards—and we’re here for it. Love that you notice the little things; not everyone does. Feels good knowing we’re syncing with someone who really gets it. From All Of Us, The Brightmeds Team.