BrightmedsBrightmeds is your dedicated wellness partner for weight management. Our mission is to transform healthcare accessibility through innovative Telehealth. We are driven by a belief that healthcare should be immediate, inclusive, and transparent.
Brightmeds (brightmeds.com) has 949 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
949 approved reviews, newest moderated first
Michael B.
They took care of the problem with one of my medications, and sent me a new vial. Very much appreciate their attention and quick response
Response from BrightmedsAug 19, 2025
Michael, Glad we could get that sorted quickly for you. Always here if something’s off—thanks for hanging in there with us! - The Brightmeds Team
lu
Had a shipping issue that was handled with professional and quick!
Response from BrightmedsAug 19, 2025
Hi Lu, Shipping hiccups are the worst, but glad we got it back on track fast. Appreciate you sticking with us! Warmly, - The Brightmeds Team
Cristy K.
Brightmeds made it quick and easy, as well as confidential for me to have a doctor prescribe me Tirzepatide, and at a much lower cost than what my primary care doctor was wanting to charge me.
Response from BrightmedsAug 16, 2025
Hi Cristy, Love to hear it! Getting what you need shouldn't be a hassle or break the bank; that's kind of the whole point. Glad we could keep things smooth and discreet for you. More good stuff ahead! - The Brightmeds Team.
customer
Nina took care of all my questions. She was efficient and helpful. I appreciate only needing to reach out one time to have several issues resolved.
Response from BrightmedsAug 16, 2025
Hi there! One message, all sorted. Nina doesn’t mess around. Glad it was a smooth ride and you didn’t have to jump through hoops. That’s how it should be. Don't be a stranger, - The Brightmeds Team.
Wendy H.
When I do need to contact customer service I prefer to use the chat option. Nema helped and was courteous, prompt, and waited for me to verify information so I could receive a response in a timely manner Thank you for your help!
Response from BrightmedsAug 12, 2025
Hi Wendy! Really appreciate you taking a moment to shout out Nema. Sounds like the two of you made a solid team! We’ll make sure your feedback lands where it counts (and probably makes their day). Glad everything got sorted without the usual back-and-forth. Swing by anytime! We’ve got you. The Brightmeds Team.
rebecca S.
CUSTOMER SERVICE IS ALWAYS QUICK AND HELPFUL
Response from BrightmedsAug 11, 2025
Rebecca, it’s always a pleasure to support someone who approaches things with such clarity and appreciation. You're exactly the kind of customer any team would be lucky to work with. From All Of Us, - The Brightmeds Team.
Laura G.
Always a pleasure working with Brightmeds. Any questions I have get answered quickly. Great customer service.
Response from BrightmedsAug 9, 2025
Hi Laura, Glad we’re making things easy and smooth on your end — that’s the goal. We’ll keep showing up with answers (and your meds) right when you need them. Appreciate you being part of the Brightmeds Family! - The Brightmeds Team.
Robin T.
I started my glp1 journey in Jan 2025 with this company with 1 vial . Lost 12 lbs on the low dose . Then I switched to a different company for.3 months and didn't loose anything. Increasing the dose. Gained the weight back and felr sick. Had to stop for a few months. Couldn't get any from bright meds again due to the glp1 ban and money. Finally joined again and I am excited to see if I can relose the extra 10 to 15 I need to get off me for good . Now grant you. I have been on 3 sema from other companies during this time and didn't loose an ounce. Brightmeds was the only one I ever lost on. I am hopeful. But also not going to be upset if I dont loose it all. Could be my body idk?
Response from BrightmedsAug 9, 2025
Hi Robin! Your story says a lot about persistence! And that matters just as much as the numbers on a scale. Everybody responds differently, and it’s clear you’ve been doing the work and listening to yours along the way. We’re really glad you found your way back to us, and we’re here for the journey, wherever it leads. One step at a time, you’ve already come further than you think. We're here for you. Always! - The Brightmeds Team.