Brighter Image LabReviews of brighterimagelab.com

Clarence Jackson I want to thank brighter imagelab giving me the best smile ever ❤

I truly cant say enough of how amazing this veneers are i have been a customer for 6 years and they gave me my smile back . This is the best thing i could have done for my smile . Jen Debellis

. They stole all of my money. They spent 2 months of my time and stole 2000$ from me. 2 days after I was to receive my veneers they sent me a letter saying I violated their terms. What? They won't send product and they won't refund my money. DO NOT GO THERE IT IS A SCAM. Have filed complaints with the surgeon general of Texas and the us, the BBB, the consumer advocates group, channel 5 consumer justice group, filed a small claims and now officially retained a lawyer to sue to have my wedding rescheduled and damages due to this. I am taking bill s d his crooked company down. $150,000.00 lawsuit and that's not even the end of it.... I am teaming up with instasmile to create my own one minute webisode warning about brighterimage labs and praising instasmile. WILL BE RELEASED IN THE NEXT MONTH... LOOK FOR IT ! THE BRIGHTER IMAGE OF DENTAL SCAMS. I am not stopping until they all are in jail!

Beware! Do not order, they do not respond to your phone calls. I received the initial shipment and did not open as I found out this product and the impressions would cause more damage. They took my $2500 and have refused to return my money or issue me a RMA for the impression kit. They have flat out refused to refund any of my money even though they did not provide any kind of service. Again, do not order from this company.

I have to give a negative review based on a TERRIBLE experience I’ve had here just out the gate. I’ve been watching BIL’s YT vids for 2 years, seeing if this was what I wanted to do. I decided I would go ahead and get them, went thru the financing portion of it, as it says “free financing”. I thought a down pmt of $400+ was totally doable and then I could get the more expensive plus warranty. They completely take advantage and I’m WARNING you don’t take the financing. It’s a 50% apr and they’re KEEPING my money people!! Even though I haven’t signed ANY finance agreement! I just paid my first pmt to get this started...it’s a scam!!! They sent me online financing docs suggesting $3600 vs $1900!! I sent them an email calling them out on it, and they said the $1900 is the CASH DISCOUNT. Well this company isn’t supposed to be affiliated with BIL. The company is MSC FINANCIAL. So if it’s a CASH DISCOUNT, for which I called BS on, (and asked for every penny of my money back from), and said if I wanted to do financing, I had to pay FULL RETAIL. HUH??? It said on the site that they aren’t affiliated with the company. Guess they are people. It’s a horrible scam that they’re making a crap ton of money on people. They also say they need this money up front, and then they will kindly take a pmt EACH WEEK from you! I’m taking Mr. affiliated BIL to small claims (I don’t need an attorney) as I aTHANKFULLY own a home in Texas, where they’re at. I’m so terribly disappointed...like I said, I FINALLY took the plunge and went to place my order. I make about 12% on my money...maybe 23% when I’m lucky...they’re literally making 50 PERCENT APR ON THIS!!!

I ordered veneers from Brighter Image Labs. After following the steps required to complete the order, I received my veneers in the time expected. I did have to contact Customer Service by phone to ask questions about the procedure to do my impressions and they were very patient and kind. After comparing prices with other veneer vendors, I found that Brighter Image Labs veneers are reasonably priced. I am completely satisfied with my new smile.

I absolutely love Brighter Image Labs and sing their praises for over 6 years. I am so pleased with the quality of the veneers and the customer service has been wonderful. I would recommend this product a million times to anyone looking for that perfect Hollywood smile for a fraction of the cost. BIL has helped to change my life and boost my confidence with a beautiful smile that garners tons of compliments. One of the best decisions I’ve eVery made for myself!!!

As of today it has almost been1 year and they cannot get my bottoms correct. My bottom veneers are double the length of my natural teeth. I have been very nice and patient up to this point. It took them 6 times to get my tops correct, they kept sending my veneers to me with bright white cracks and uneven veneers, in my opinion very sloppy work. I have asked for a refund on my bottoms because it has almost been one year, and I do not have my veneers and no emails to let me know what is going on for over two months. I am getting ready to turn them in, I feel they have stolen my money from me. I would suggest not to deal with them, for me it has been a very bad experience and a waste of money.