Brighter Image LabReviews of brighterimagelab.com

Customer service like no other. My entire life I’ve always gotten compliments on my smile. I’ve never had an issue with my teeth. I always stay on top of my dental visits. 3 1/2 years ago my world was turned upside down. My mom was in a bad accident. I gave up everything in my life to take care of my mom. Including my health. Needless to say lack of dental care taking a toll on me. I’ve always said God has a reason why they put people in your path. To this day I don’t know how are YouTube video From Brighter Imaging Labs came up. Needless to say they had a way to bring my smile back. I will forever be grateful.

I have started with this company since early September and my experience so far as been unpleasant, everytime I send an impression back, no one gets back to me to even speak of why they keeps rejecting my impressions, you sit there waiting thinking everything is ready to go just to find out they are resending another kit, I am so over them already, customer service is not good, wish I could get my money back and go somewhere else

Brighter image lab review I've worked in the dental field for 20 yrs. My teeth are very discolored and I have white staining on my teeth due to medication. I also have crowding on my bottom anterior teeth. Needless to say, I was concerned about the quality and looks of any veneer purchased online. I did a lot of research to find the best company for me. My brighterimage lab veneers exceeded my expectations. The fit was perfect and looked natural on my gum line. The shape of the teeth were perfect. The crowding was gone. I was surprise how white they were. I chose original white and initially I thought I should have chosen the least white. After a day to get used to white teeth, instead of dark yellow teeth with white spots, I was so happy I chose original white. It took 48 hours to get used to having slightly larger teeth. My teeth had been shorten over the years. After 1 hour of adjusting to something covering my teeth talking was a non issue. Drinking was a non issue from the beginning. Eating soft food is doable, but so far I prefer to take them out. The material seems sturdy enough for soft food, but I don't personally feel comfortable eating with them. The bite is perfect and comfortable. Overall, my review is 5/5.

Hi, my name is Jesse! I am super thrilled with my full set of bill Veneers that I've had for over two years now and they still feel and look great. Not only do they look fantastic and feel great, but they are a confidence booster a " Big "confidence booster. I constantly get told I have a great smile and that it is infectious, I can truly say it has changed my life for the better. I will continue to purchase the bill veneers for many years to come. Thank you for brightening my life with these beautiful veneers. 100% satisfied, Jesse

Before I received my my veneers, I hardly smiled my teeth were embarrassing to me. The first time I wore my veneers I couldn’t stop smiling, I wore them everyday, thank you for giving me back my zest for life again

What can I say that hasn't already been said about the Brighter Image Lab Veneers. These veneers will change your personality to a more outgoing person in record time. I went from a grinner to a smiler within several minutes of putting them on. YOU will want to wear these Veneers when YOU want to look your best. I can't say enough good things about this company. I have and will purchase from them again in the future. -Rick G

Hey, I paid in full back in December. less than 14 days after that I changed my mind because I was told I'm going to need bone grafts on my jaw. I asked for a refund. I sent back the unopened impression kit as Monica in accounts told me this was part of the process. I was told that they would keep 20% retainer fee for their troubles and I thought that was fair enough even though no work had been carried out what so ever. So I sent back the unused unopened impression kit and heard nothing back! I got an email months later to say that they had received the kit (maybe the postal system was messed up with Covid19, I'm from Ireland). So I wait to hear back within 14 days as it states on the website. I dont hear back. I make contact several times and when I say several I mean, it's actually ridiculous how many times I made contact and had to repeat the same story over and over again and I kept getting told that they would flag it with management etc. Then I was told the refund request was denied, no explanation, no effort to resolve the issue. They didn't even make contact with me to notify of that. It was only after three days of trying to make contact that I finally got a very short email from Shelly to say it was denied, no explanation or effort or even advice on where to go from there in regards to the whole thing. Didn't even offer to send the impression kit back to me. So I got on to them explaining that they've taken my money and provided me with no product, that no work has been carried out and that I changed my mind within 14 days. I question why did they ask me to send back the impression system if the request was just going to be denied. They said they would start the process again as they said it was denied because they didn't receive the impression system on time. Nowhere in their terms and conditions does it state that the impression system needed to be received within a specific time period when paid in full. Also Monica from accounts mentioned that once the impression system was received that the refund request process would then be started. To date I have received no veneers or refund. No work was ever carried out on my case and the initial impression box was never even opened, I sent it straight back and followed procedure. They have failed to respond within the stated time frame (not the one in their terms and conditions, but the one I was told by Monica initially when she explained the refund process to me). They have also failed to provide me with any product or resolution on the case. So basically I'm over 1000 euro down with nothing to show for it except frustration and a very negative experience.

DO NOT BUY!!!! Its a scam the took $1000 and wont give veneers or money back. TOTAL SCAM. They are just going to keep your money and not provide anything. I stopped all payments and will be filing complaints. File your complaints my attorney feels there is a class action lawsuit brewing.