Brighter Image LabReviews of brighterimagelab.com

I had a great experiment and was treat very professionally. And I felt very important when you guys help me with everything I needed thank you so much Phillip Merideth 😃

This company is a sham. I paid in full and went to my dentist before I did my impressions to make sure my teeth were healthy enough for veneers. I found out thru my dentist that veneers are bad for your teeth and they do more harm than good. Requested a refund and was told no because I hired them to make a custom product. Even though they didn't even begin to make my veneers, they're trying to keep my money as if they already did. They have an F rating from the (BBB) Better Business Bureau. They are crooks and con artists. PLEASE DO NOT GIVE THEM YOUR MONEY!!!

Ordering and using the kit were a breeze. I did practice drills beforehand to get the process down, and the finished product arrived on schedule. You can instantly tell they're durable and looked like shiny fine jewelry when i opened the container. so exciting! I'm currently in the process of an adjustment but the bite is excellent which is helping my lower jaw not pull back which was unexpected and I'm thrilled about that. I had some concerns but after speaking with Shelly at the lab without a doubt they seriously care about people and the care they provide. After a few rounds of phone tag I had a great conversation with Shelly who was able to answer all of my questions with great kindness and reassurance and instruction for the next steps. I could truly feel the sincerity and delight in what they do to help others feel better about their self and gain a better smile. Feeling this is much different that just hearing it! This comes through in their videos which eventually led me to Brighter Image Labs after watching about 85 reviews and sales videos from multiple other companies. btw I found it obvious that other companies have stolen Brighter image labs results photos which speaks volumes so absolutely NO on those companies. I will update my review once I'm finished with the adjustment. :)

Love this company!!!! They are very helpful and the product is amazing both in durability and price. So much more affordable than the implants, caps or makeovers for teeth that the professionals recommend. The snap on veneers are sturdy and I eat while wearing them every day. It does take 3 days for the mind, mouth and mirror to adjust, so be patient! Then you will love the product.

I do not have my product yet but will reevaluate my review when I do. But so far, not a good experience. I ordered 3/15, they sent an impression kit, I completed and sent it back, they needed it redone so I redid it and sent it back; impressions were accepted on 3/29. I called 3/29 and asked if I updated to 7-10 day processing if I would have my veneers within 3 weeks as I had pictures coming up and I wanted them by then(if not, that was fine, I just would not upgrade). I was ensured I would as long as I didn't have to redo my impressions. I paid for the upgraded processing time, I called yesterday as they have not moved, and I am told that they will not ship out for another 2 weeks. I now am told that there is nothing they can do, I am lying, they do not give dates; times are all estimated. Update** This morning my case went to the shipping queue ironically. When I called to see when it would be shipped today and if adding expedited shipping would get it here tomorrow, I was told she didn't know. It would be either today or tomorrow. I asked about sending it to a different address. She said that it would be put on hold for 4 days, and I also needed to send in a selfie with a government id.. I told her I was not doing that and to send it to the address on file. Well, come to find out, I am now not in compliance, I have to send an e-mail and they cannot give me a time frame that someone will get back to me. Will update once I receive an update with their response. Okay, after waiting OVER a week, promised 2 call backs and an e-mail response within 24 hours, I finally spoke to a supervisor. I was not in compliance because I gave them a bad review. I got my veneers and they DO NOT FIT! They do not cover all of my teeth, one side of the tooth is covered the other side is not covered. My teeth are crooked and they were supposed to be centered and they are not. To send them back you have to call in and request it, then go online and request an adjustment as well, they then will get back to you. there is no time frame for that of course. You have to do send them back in. The customer has to do all of the work for the price paid. Not worth the money, I am filing a BBB complaint. This company is a joke so far. Would not recommend.

Since getting my veneers I've had nothing but compliments and have even found a way to eat with them comfortably. Big meetings have went well, as well as my confidence level coming up tremendously. Thank you you so much and have recommended clients to you all as well.

Hi, brighter image changed my life. At my age i can smile and not hide or cover my mouth. My veneers feel great and look awesome on me. I would recommend this product (veneers) to friends and family. Thank you Brighter Image for boost of confidence.

Brighter image lab gave me confidence the dentist could just not ensure. I spent thousands at the dentist with 50/50 results. I’ve had my set for nearly 3 years and I’ve put them through everything. Eat all day, sleep with them.. I Gained so much confidence, I’d put myself in more situations to succeed. I’ll use this company again when it’s time to upgrade. The money is so worth it.