Runway Express B.
I'm pleasantly surprised by the quality…
I'm pleasantly surprised by the quality and detailing of the dress. Fits perfectly and looks exactly like the picture. This is such a win for the price. Thank you!

Bridelily is a premier online retailer specializing in wedding dresses, bridesmaid dresses, prom gowns, mother-of-the-bride outfits, and evening wear. We're dedicated to making every woman feel beautiful and confident on her special day.Our Collections: Wedding dresses, bridesmaid dresses, prom dresses, evening gowns, mother-of-the-bride dresses, and special occasion attire.Global Shipping: We proudly serve customers in the US, UK, Canada, and worldwide, bringing elegant bridal fashion to brides everywhere.At Bridelily, we believe every woman deserves to feel stunning on her most important occasions. Let us be part of your special moments.
Bridelily.com (bridelily.com) has 128 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Clothing & Underwear · Reno, Nevada
Excellent

Clothing & Underwear · Henderson, Nevada
Excellent

Clothing & Underwear · Las Vegas, Nevada
Excellent
Clothing & Underwear · Carson City, Nevada
Excellent
128 approved reviews, newest moderated first
Runway Express B.
I'm pleasantly surprised by the quality and detailing of the dress. Fits perfectly and looks exactly like the picture. This is such a win for the price. Thank you!
Nancy S.
My dress was suppose to be ready in 30 days it has been almost 60 and no dress .. not super happy
Response from Bridelily.comMar 16, 2020
Hi Dear, Thanks for taking the time to write a review. We're so sorry for any disappointment with your order. If you're ever dissatisfied with an item, please don't hesitate to contact us. Our email: [email protected] Our customer service team is in the office daily, and we'll do whatever we can to assist you! Enjoy the rest of your day! XOXO
Veronica M.
I found the communication with the website was excellent. I was able to track my order easily with an app on my phone. My daughter loves the dress, which is most important. We will add some embellishments and get it altered but it was made well.
Response from Bridelily.comMar 14, 2020
Thanks a lot for all your support! we are really happy for you kind share
Jasmina H.
The shop is not based out of Vegas as my research and their site showed. They are based out of China and their sizes run 4-5 sizes smaller than USA. I ordered a dress size 2 sizes larger than mine and it would not fit! Thank God I ordered a back up dress otherwise I would have been without a dress on my wedding day since it came the day before my wedding. DO NOT ORDER FROM HERE!
Response from Bridelily.comMar 13, 2020
Hi Dear, Thanks for taking the time to write a review. We're so sorry for any disappointment with your order. If you're ever dissatisfied with an item, please don't hesitate to contact us. Our email: [email protected] Our customer service team is in the office daily, and we'll do whatever we can to assist you! Enjoy the rest of your day! XOXO
Sus M.
Took way longer than what website stated. When I contacted them the lady just kept asking for my wedding date...it doesn’t matter what my wedding date is when I gave you money you keep your end of the bargain and get it to me on time. Also there should be a warning in advance about a local festival that prevents your worldwide business from doing actual business!
Response from Bridelily.comMar 13, 2020
Hi Sus mol, Thanks for taking the time to write a review. We're so sorry for any disappointment with your order. As we say in the shipping part, our dresses are all 100% hand made, so it needs enough time to keep it in high quality. Usually one perfect wedding dresses need up to one month. Some high quality styles may need more time If you're ever dissatisfied with an item, please don't hesitate to contact us. Our customer service team is in the office daily, and we'll do whatever we can to assist you! Enjoy the rest of your day! XOXO
Deloach L.
My dress is gorgeous!!! I'm very happy to have ordered my dress on Bridelily and have no words to explain how marvelled I am. The dress just came in this week and it fits like a glove! Quality is awesome. Can't wait to wear it on my big day! Paying Rush Shipping was a very good decision, my dress just needed few days to get home in perfect condition!
Response from Bridelily.comMar 13, 2020
thanks a lot for your support!
Nicole
It just keeps getting worse. The dress is nothing like it showed in the picture. Poor quality in the materials and stitching. My wedding dressed was shipped mashed up in a thin plastic bag. They forgot to send my wedding veil and have no solutions. They just keep saying it already been processed. Customer service clearly doesn't want to resolve the issue or take responsibility for their mistakes and a refund for the veil that they never sent has been rejected multiple times even though it was their error. Very unprofessional. This has been a nightmare experience. Save yourself the stress and skip bridelily.com!!
Response from Bridelily.comMar 13, 2020
Hi Dear, Thanks for taking the time to write a review. We're so sorry for any disappointment with your order. If you're ever dissatisfied with an item, please don't hesitate to contact us. Our email: [email protected] Our customer service team is in the office daily, and we'll do whatever we can to assist you! Enjoy the rest of your day! XOXO
Admira H.
Sve preporuke za Bridelily.com,haljine su unikatne,kvalitetne i prelijepe.Cijene su jako povoljne .Ja sam prezadovoljna.
Response from Bridelily.comMar 13, 2020
thanks a lot for your support!