BrickLinkReviews of bricklink.com

Bricklink is a VOEC registered company, which means they collect tax for my country on my orders so i dont have to pay the tax and extra fee's when i get what i order. The company is responsible to refund tax if the customer had to pay tax through the postal service when it arrives in their country. Yet, when i asked for a tax refund when i had to pay for mine a second time, they just told me that they sent it to someone higher up and never replied to me again. I messaged them for an update on 11/22-2024 and they never even replied to that. In my country there is a 25% tax, so i paid 50% tax on my order and theyre not doing anything about it. It was my first order and certainly my last. its been almost 15 weeks since i first messaged them.

Since Lego bought BL the prices have sky rocketed, there is now VAT to pay, I cannot amend or update my wanted lists and to add insult to injury I have complained both to BL and Lego and neither seem to give a shit. Customer service is non existent and no contact number. I begrudge giving them 1 star it should be zero stars.

I registered with Bricklink this morning and within about 15 minutes I had an email claiming to be from Bricklink itself.Thankfully my phone has sufficient security to pick up that the link the email provided was from a 3rd party NOT Bricklink themselves,so I deleted it and blocked the sender. It would appear to me that Bricklink has no security,I also note the Dutch police consider it a scam site.So I have deleted my login from it and will buy Lego elsewhere.

Estafados! 200€

While it's a great platform to buy and sell LEGO sets, pieces and other related articles. The support simply doesn't answer any support tickets - at all!

I purchased from a seller that improperly shipped a item. When I recieved the item it arrived broken due to not very good packaging and the age of the item. The seller in an attempt to avoid responsibility said I was the one who "broke it" by claiming that because he sent me pictures before he shipped it, somehow makes it my fault the item arrived broken. Actual insanity. I contacted bricklink customer support and they said to leave him negative feedback. Once I did the seller then gave me retaliatory feedback saying I broke the item. Vindictive feedback and sellers lying and making false claims is nowhere agaisnt their guidelines. The item arrived at the sellers house 4 days ago and I still haven't recieved a refund and bricklink customer support refuses to help take down the sellers slanderous feedback on my account. Do not use this website. Without PayPal you will never get a refund if a item arrives damaged.

This is quite disgusting and whoever is head at bricklink needs to go you've dragged this site into the ground and you've let hackers have free reign to hack everyone's accounts and to date still nothing has been done , mine has been hacked twice I've only ever made 1 purchase on there and my passwords are extremely hard and completely random so how did they get in ? , didn't get as far as starting to sell bricks and sets which is sad as I'm disabled and was going to do it to earn a bit of cash but I just can't trust this site at all

Freundliche und hilfsbereite Verkäufer, ich kaufe nur noch hier. Zu Empfehlen!! Hatte noch nie Probleme hier.