Flo H.
Le site a refusé mon retour sous les 14…
Le site a refusé mon retour sous les 14 jours légaux. Et ne repond plus a ma demande de retour malgré les boîtes fermer ! A fuire obligé d attaquer une procédure pour faire entendre ses droits
Bricklink is the world's largest online marketplace to buy and sell LEGO parts, Minifigs and sets, both new or used. Search the complete LEGO catalog & Create your own Bricklink store.
BrickLink (bricklink.com) has 109 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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109 approved reviews, newest moderated first
Flo H.
Le site a refusé mon retour sous les 14 jours légaux. Et ne repond plus a ma demande de retour malgré les boîtes fermer ! A fuire obligé d attaquer une procédure pour faire entendre ses droits
Simon W.
Have used BL for years, Dans site was an absolute boon to all AFOL's looking for parts so what has gone so wrong? Lego group is what - since they acquired the site it has become a hacked about mess, the unwarranted merge with Lego accounts was botched beyond belief leaving many buyers and sellers unable to login to this day. The merge has also broken many of the other linked software like Brickstore which is no longer able to sync with Bricklink. Most recently they have effectively shut 35 major nations out of BL because they are to greedy to comply with local taxation rules. Dan Jezek must be spinning in his grave!
Anonyme U.
Je fais une commande et 1 mois apres cela n'est toujours pas expedié, le service client du site me dit que il faut encore attendre avant de demander le remboursement et ne me repond pas ? C'est un site d'arnaque ne commandez surtout pas dessus !
Debuire P.
J'ai passé commande le 8 novembre. Nous sommes le 11 décembre et je n'ai toujours rien reçu. Le délai de livraison devait être de 12 jours, cela fait plus d'un mois. Le SAV ne fait rien, ils me répètent qu'ils relancent le transporteur, mais ça ne change rien. À fuir.
Tsemay T.
Terrible support = inadequate support Zero support = customer service ghosted on me Under zero support = the platform didn't perform the necessary action from them causing my financial loss. Bricklink is now rated under zero. I was a seller for a bit over a year, the experience was great until LEGO merged with this site. This August I have sold a set of LEGO and the buyer has paid through Paypal before I shipped it. I have been doing business with the same Paypal account for over £10k in the last year with no issue. However, I didn't receive the fund and reached out to the customer support. They basically gave me a canned answer of they have nothing to do with the payment and if it fell through that is on me. They then asked me for my details for a follow up, that of course didn't happen. It was in late October. After reading the review on here there is another review complaining about the same thing, and that reviewer said 'BL platform has to release the fund with Paypal' first. If that is true, without a competent customer service, BL is not a safe place to trade anymore. Then, just now (5th Dec) I recevied an email from them demanding me for my seller fee. I cleared the payment and deleted my account with them.
Halofriend
Since LEGO is required and the login combined I cannot Log In properly. I Log in and get thrown out at the same moment, this platform screwed up and the wrong accounts got merged with LEGO.com and its a big mess, I CAN NOT LOG IN ANYMORE! I pay Money for this poor service and NO communication but bots. Go to Brick Owl, you'll be better of there.
Nathan M.
I used to love bricklink, but now I can't get in because I'm 17 1/2 and not 18. Then it redirected me to the kids section. I feel that they treated me like shit.
D der X.
Was prima te gebruiken. Sinds te integratie met Lego is het huilen met de pet op. Wat weet Lego de laatste jaren veel goede dingen keihard te vernachelen!