Gerry
Excellent service.
I have used Brickleys for almost a year now. They keep my properties is great working order and my tenants happy. They are quick to let me know about issues and are prompt to get them repaired.
Brickleys Property Solutions LLC is listed under Investments & Wealth in Albuquerque, New Mexico.
Brickleys Property Solutions LLC (brickleysnm.com) has 67 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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67 approved reviews, newest moderated first
Gerry
I have used Brickleys for almost a year now. They keep my properties is great working order and my tenants happy. They are quick to let me know about issues and are prompt to get them repaired.
James and Mae A.
We are satisfied with Brickley. We will be in Albuquerque after April 1. If the 20th street property becomes vacant before we return to Florida we would like to explore remodeling the kitchen; Jim and Mae Anderson
Diego
Although, property management is expensive, I am comforted that my rental property issues are handled without my involvement.
Paul
Email directed me to your website and recommended completing application. In your directions to complete the application you may want to advise prospective tenant that the application is accessed by going to the specific property and opening the link and scrolling down to bottom. Consider putting application as option on home page so that it is readily available or can be seen. Have it loop back to specific property when property address is entered. Your website is great - just a suggestion for challenged older web users like me. Thank you.
david W.
Always honest to me about questions.
e3e1979
I am a renter. They manage my property well. When I report a problem they fix it. My only gripe is the online convenience fee. 27 dollars to pay with a credit card. I don't understand it since it does not cost them man power and goes right into their account. My rent which is $950 a month and I often pay in the neighborhood of $1027.00 with water and this convenience fee. I haven't done the math but I wonder if its cheaper to just physically pay it late in person.
Response from Brickleys Property Solutions LLCDec 12, 2014
Thank you for taking a moment to review us, we really appreciate you! We want you to be happy, so I wanted to relay that you can pay using a checking account for free, the credit card fee is one we do not keep, but a fee that our visa/MasterCard merchant keeps for processing the transaction, again, we don't get any of it. We allow credit card payments to give all our clients maximum convenience. Have a great weekend!
Carol E.
They made the rental process simple, and were very helpful with any questions we have had.
William
I really like the automated payment system and the ability to request repairs online. For the most part I have really enjoyed working with them. I guess my only issue was the house was filthy when we moved in, the paint was in horrible condition, there was dog feces on the carpet from the last tenants (yes the carpet cleaning jobs was less than spectacular) and their attitude was take it or leave it. If I had more time I would have left it. It just seemed like a very horrible way to run your customer service. I won't be staying in the house because it was very gross, and I doubt I would use them again just for the fact they were so rude when we started renting.
Response from Brickleys Property Solutions LLCDec 12, 2014
Thank you for taking a moment to give us some feedback! Unfortunately we are not always able to offer repairs / updates that we would like to give you. This is because most of our properties do not belong to us and we are a middle man for a 3rd party. This is why we push our applicants to make absolutely sure the home is in the condition they are OK with, or ask for a contingency (say you wont rent unless x is performed). Without a contengency request, we must proceed / disclose to our clients you will proceed with the current condition. This only applies to cosmetic imperfections, not essentials (which we have fixed no problem). In addition, because of such high demand for rental property, it is common that one party will take a property "as-is" and another would not. In this stand off, our clients are going to take the least cost move in. We want you to be happy and hope this clarifies what may have taken place. We appreciate having you with us!