Brickleys Property Solutions LLCReviews of brickleysnm.com

Brickley's has been incredibly kind since I have gotten in the market for a rental home. I viewed 2 of their properties and they answered my questions with a lot of detail and compassion for my situation. I have not been approved for the property I applied for yet but that being said, I am hopeful that I will be calling this new place home! They're definitely the people to do business with as far as rentals are concerned.

Well I've sent more than one emails about houses that we are interested in and no one has called me back and the one time someone called they hung up on me

Easy access easy to work codes enjoyed up close view of the houses.

Brickkeys is great at renting your home quickly and efficiently. Their rates are fair and you don't have to worry about getting paid. Their maintenance crew is very poor. They make multiple trips (with a fee each time) without resolving the problem quickly or efficiently.

Brickley is good in managing properties EXCEPT when it comes to working with its clients to maintain reasonable repair costs. You would think the company would want to assist its clients in obtaining a reasonable fee for repairs; instead their maintenance dept is generally 1.5 times more!! Arrangements had been made and communicated to Brickley's maintenance dept that their services were not needed but a breakdown in communications amongst the maintenance dept and administrative staff caused the repair to proceed without the client's knowledge. Brickley took no responsibility nor accountability. The admin staff member was on maternity leave and not available for comment. The client had erred; end of story by Brickley. Watch out!

Your staff has been very professional, polite and helpful.

. . . Brickley's is the best of the bunch. Very professional, and excellent reporting and communications.

Everything was great at first, than the tenant started missing her rent payments and being late all the time and still is. We never receive emails on the status of our house until we reach out wondering why the payout was less than it is supposed to be. They keep taking her to court for eviction but cancel because she pays her past due balance and then she ends up late again. So you would think she would be out already, but she isn't. She is still living in our house... It's like pulling teeth to find out what's going on. Yet we are required to keep paying for maintenance and hoa fees and the court fees, which we are told she pays back, but she can't even pay the rent! While they are mostly very nice, I don't really feel like they reall understand our situation or even care. Being military and living overseas and paying a mortgage on our house plus the rent and bills here is very straining on a family of 6 on a single income. I just wish their was more information by communication from them without having to inquire every time something isn't right. We never find out she didn't pay the rent until we receive the owner packets. We are never told when she makes the payments, we are never told when the court dates are, or what the outcome is. So from us just looking in, it's like the tenant has friends in the office and she is just living their paying rent when she can. Maybe if we had more communications and it actually seemed like the company we paid to help us manage our house while we are overseas was on our side instead of the tenants, this review would be better.