BreezelineReviews of breezeline.com

My service went out in April of 2025. My service was restored in October of 2025. My refund for the service I wasn't provided for six months was $23.

I am sick and tired of constantly loosing tv, internet, and phone. It is constant. When it is somewhat working, there is constant buffering. Recordings are ruined. What am I paying all this money for? When I had them on broadband, it wasn't so bad. Now that they have forced me to streaming, which I despise, nothing works right. They make you put a date of experience on here, but it is all the time, including today. I will probably loose internet again any moment.

I would give Breezeline 0 Stars, but it won't let me. Their service may seem ok...That is until you need to contact them. If it's the weekend or after 8 pm...your SOL. If you go online to use the chat portal...again it better be during regular business hours Mon-Fri or after answering their questions they will end the chat with you and tell you to contact them during regular business hours. I called them exactly at 8am EST(when they open) and I was told due to a high volume of calls my wait would be over 70 minutes. How is that possible? I've called about my service and my 94 year old mother in law's service about 8-10 times and every time the wait is over an hour. Every time! They have a very low rating for a reason. I never write reviews, but felt I owed it to all consumers out there to do so. STAY AWAY FROM BREEZELINE!!!

I have wasted countless hours trying to get service disconnected at a rental property and to discuss a new promotion billing at my 95 year old mother's home. I call regularly and have been on hold for an unbelievable amount of time only to hear my wait time go UP!!! I've had wait times at 112 minutes numerous times! Then I decided to go online (even though I really needed to speak to a live person), and AI told me I had a 112 minute wait time. I've put my name on a "call back" list and have never been called back! So here I sit again with absolutely no answer as to how to get out of this maze of insanity. I started this journey on 8/18/25 and it is now 8/25/25 and with documented numerous calls and a list of the wait times for proof and not a resolution in sight!

Have to add a 1 star but my review is that breezeline does not deserve stars. So zero stars from me. Service is horrible. I dont bother calling cause you get no where. For what I pay which is overpriced. Find a crappy service that cheaper as you will get the same quality. For what they say you get for service, Mbps, its BS cause you dont in my area. Im not the only one in this area of NH to confirm that. I work from home so really not a reliable service and they dont care cause these large corps just dont.

Cannot Recommend- service is always going down, prices keep going up. No customer service. This is about as bad as a company can get. They make it clear they hate their customers. Trust Pilot really needs a way to offer a zero.

I have been trying to get a credit for an over charge on my account I closed and keep getting the run around!! They took my money no problem and now after multiple live chats with being disconnected often they first said oh we will credit your account tomorrow now they say it can take 3-6 weeks to get my money !! This is crazy and should be illegal! I would not get breeze line if I was you. Their bill doubled in price in a year, the service was out more then on and when it was on it did not work well at all!!! Stay away from this company

This review is specifically for Feyi at Technical Support he was willing to go the distance to help me to the very end. He deserves a raise. Give it to him now. He literally restored my trust in breezeline.