BrainMDReviews of brainmd.com

Response from BrainMDFeb 4, 2026

Rebecca, thank you so much for sharing your experience and for being a long-time part of the BrainMD community. We truly appreciate you taking the time to write such a thoughtful review. We’re glad to hear you’ve noticed a positive difference over the years and that you’re approaching brain health in such a well-rounded, intentional way. Working with trusted practitioners, paying attention to labs, taking breaks, and combining supplements with movement, mindfulness, and breathwork reflects exactly how we believe brain health is best supported. You’re absolutely right... there’s no quick fix, and progress comes from consistency, self-awareness, and caring for the brain from multiple angles. We’re grateful that BrainMD has been one part of that larger picture for you, and we truly appreciate your trust and continued support. Thank you again for being with us over the years.

Response from BrainMDFeb 4, 2026

Christine, we understand how frustrating it can be when order details don’t appear as expected, and we appreciate you sharing your experience. We also want to note that we’re newer to actively managing Trustpilot reviews, which is why this response is coming later. For clarity, promotional or “free” items may still appear on order confirmations or invoices for tracking, customs, or system purposes, even though the item itself is not charged. Differences between documents can also occur due to currency conversion, taxes, or shipping adjustments, which can understandably be confusing. We’re sorry to hear that your interactions with customer support felt unsatisfactory. Our intention is always to provide clear, respectful assistance and help resolve questions when they come up. If you ever need clarification around an order or billing details, our support team is available by email at [email protected], phone, or via live chat on our website.

Response from BrainMDFeb 4, 2026

Ron, thank you for sharing your feedback and for noting both what you found helpful and what felt frustrating. We want to clarify a few points around pricing and subscriptions. While subscriptions do offer an automatic discount for customers who prefer ongoing deliveries, they are entirely optional. One-time purchases are always available, and we also run regular promotions throughout the year that apply to one-time orders. Customers are never required to subscribe in order to purchase or receive savings. Subscription options are clearly presented on the product page and again during checkout, with a visible choice between a one-time purchase and an optional subscription before an order is placed. Our intention is to be transparent and allow customers to choose what works best for them. We’d also like to clarify that canceling a subscription does not require a phone call. Subscriptions can be canceled or changed via email, live chat, or phone, based on customer preference. We also apologize for the delayed response here, as we’re newer to actively managing Trustpilot reviews. If you ever need assistance or clarification, our support team is available by email ([email protected] ), live chat, or phone.

Response from BrainMDFeb 4, 2026

We are reviewing this post with Trustpilot, as it does not reference a specific BrainMD product or a verifiable experience with our company. We will follow up here once the review has been completed.

Response from BrainMDFeb 4, 2026

KitKat, thank you for taking the time to share your experience. We understand how discouraging it can feel to invest in something you were hopeful would help, especially when you’re trying to support your memory and overall well-being. We also appreciate your patience in receiving a response here, as we’re newer to actively managing Trustpilot reviews. Our assessments are designed to offer general guidance based on the information provided, not to diagnose or guarantee specific results. Products like Brain & Body Power are intentionally formulated as broad, foundational supplements meant to support overall brain and body health, rather than focusing on a single ingredient or concern. We recognize that everyone’s needs and expectations are different, and it’s understandable to feel disappointed if a product doesn’t align with what you were hoping for. Feedback like yours helps us continue working to improve how we explain assessments, product purposes, and available options so customers can make informed decisions. We appreciate the opportunity to clarify how our assessments and products are intended to be used.

Response from BrainMDFeb 4, 2026

Eileen, thank you so much for taking the time to share your experience. We’re genuinely glad to hear that you’ve felt positive changes and relief while focusing on your overall brain health. We appreciate you highlighting how meaningful this journey has been for you. While individual experiences can vary, our goal is always to provide thoughtfully formulated supplements with clear labeling so customers can make informed decisions as part of their broader wellness routines. We also encourage anyone considering supplements to review ingredient information carefully and consult with a qualified healthcare professional to determine what’s appropriate for their individual needs. Thank you for sharing your story and for being part of the BrainMD community.

Response from BrainMDFeb 4, 2026

Apollo, thank you for taking the time to share this feedback. We appreciate the thoughtful way you approached it. Our educational content is intended to reflect research-based perspectives around brain health, but we recognize that science continues to evolve and that different studies can sometimes reach different conclusions. Topics like gaming and cognitive performance can be nuanced, and reasonable people can interpret the research in different ways. We value feedback like this and take it seriously as we continue reviewing and refining our content to ensure it’s accurate, balanced, and clearly communicated. Input from readers helps us improve. Thank you for sharing your perspective.