Boundary SupplyAT BOUNDARY, WE CREATE TECHNICALLY INNOVATIVE AND SUSTAINABLE PRODUCTS DESIGNED TO LAST AND MAKE LIFE MORE COMFORTABLE.
Boundary Supply (boundarysupply.com) has 698 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Aymen M.
Bad serivce! Bad quality! Never order again!
Response from Boundary SupplyOct 13, 2020
Hey Aymen, I am very sorry to hear about your poor experience with us. If you can, please write into [email protected] to see if we can rectify your situation. We are more than willing to help get this fixed for you. Thanks!!
Joseph
Beautiful and high quality bag. Very comfortable to carry and spacious for daily use.
Response from Boundary SupplyOct 13, 2020
Thank you Joseph, we appreciate it. :)
MASAHIRO N.
I use Boundary Supply when i go to trip for taking photo. I think these bags are very useful. I have no dissatisfanction.
Response from Boundary SupplyOct 13, 2020
That's great to hear, Masahiro! We appreciate your feedback.
Filipe F.
Just awesome!!
Response from Boundary SupplyOct 13, 2020
You're awesome, Filipe. Thanks for the review.
Daniel L.
Quick response when I need to replace the waist buckle, looking forward to receiving the replacement
Response from Boundary SupplyOct 13, 2020
Hi Daniel! We're happy to hear that you were treated well by our team. Thanks for this review.
Adam I.
Prima System is dope — not a photographer yet but aspiring to do it on the side. Love the fact that I can confidently use this bag for commuting to and from work or meetings—and I’m able to use the rain sleeve and port add on as an add on to throw gym shoes in.
Response from Boundary SupplyOct 13, 2020
Thanks so much for this review, Adam! So glad you love your Prima system.
CD
It took 4-5 months to get my bag. I was told I could cancel my order after days of asking for a refund because the bag did not show up. (I texted the company 2-1/2 months after ordering it.. Text is the only way to reach them. After taking my order the website said delivery promised in 3 to 4 weeks) Bag was never canceled and refund not processed as promised. I have it now. It’s fine. Never again. Terrible and incompetent customer service.
Response from Boundary SupplyOct 13, 2020
Hi there! We're so sorry for this experience, it definitely isn't what we would've hoped for you to have with Boundary Supply. We have an email for customer service info@boundarysupply and we've restructured how we operate as a team so that we can regain the trust of our customers. Please write into [email protected] as we'd love to resolve this situation for you.
Rob M.
Excellent product!
Response from Boundary SupplyOct 13, 2020
Thank you, Rob!
