Boomerang BikeReviews of boomerangbike.com

These people are rip off. Artists do not buy from them! BEWARE! Karma will get you bud!

The device needs good conenctivity to operate. The mobile coverage for the operator they chose is very limited in Scotland, so the device is unusable. Cannot arm the alarm and at times cannot disarm, so you may end up riding a bike with a siren going. It is not the odd chance, it happened a few times to me!

I bought a boomerang bike alarm in April 2021. Although it took a couple of weeks to arrive from the US, it was easy enough to set up and the device worked fine until a few weeks ago, when I had difficulties installing the new firmware. It appeared to me that the device and the app were not synchronising. I contacted customer services, (without great expectations) and I have been incredibly impressed by their response. Between us, we tried some troubleshooting, but when that failed to sort the problem out, Boomerang offered to send me a replacement unit. It arrived in less than a week and it is now set up and working. I also renewed the cell plan without any difficulties. The sign of a good organisation is their response when things go wrong. For me, Boomerang's customer service has been exemplary.

I bought from them over a year ago. They always made excuses by saying that the shipment was late. I've never received anything. They are scammers

Has had my order and money since May. One story after another. This company takes your money and just tells whatever. Bad people.

Ordered beginning of Aug, site said "ships late Aug", in mid September emailed them and got reply it ships out on 18th of Sept., Well, it is mid October - and nothing. No more replies.

Scammers, Avoid! It has been over a month since I placed my order, but I still haven't received it. I have emailed them numerous times however haven't received a single reply. If you don't want to lose your money like me don't buy anything from them!