Boomerang CycloTrac is a self-contained bicycle anti-theft GPS device that tracks your bike's location & movements, sending alerts straight to your phone.
Boomerang Bike (boomerangbike.com) has 23 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 8 reviews with 5 stars · Clear filters
Roger E.
I have had my Boomerang for about 5 years. I had a problem with the charging port about a year ago, so I contacted them. They had me send in the device and they promptly fixed it and returned it. I recently was having issues with communication with the device. We set a time for a phone call and Kevin spent about a half hour helping me to understand how to work with it. Really helped and I appreciate the great customer service.
Simple S.
Boomerang V.2 brings the noise to any potential bike thieves!! The trip mapping and other extras on the app have proven to be helpful as well!
Jerry L.
I noticed my Boomerang App was not communicating with the server and I called Kevin at Boomerang and he responded quickly and corrected the problem. I use my Boomerang and utilize the alarm function often which has saved my bike twice.
Scooter Mutter I.
I have 7 unit fleet account for my rental scooters, and have already had two stolen and recovered successfully !!!
Max
My beloved endurance bike has expensive accessories, lights Garmin and the boomerang. It only took one episode when the alarm sounded and I got a notification while I happened to be dining on a balcony overlooking the bike, I saw a would be thief’s backside as he turned to find an easier target. The easier target without boomerang. As my father said: It’s much easier to avoid trouble than get out of trouble. Boomerang helps avoid trouble you don’t want.
Becca B.
I am thankful to have some peace of mind when using this device. The alarm is loud and will definitely get people's attention. I also really like the GPS tracking part so that if my bike is stolen I can locate it. They are continually working to improve the partner application as well.
Barbara D.
We had a great time riding with the kids. We weren’t sure how to hire the bikes and called the guy who was super helpful. Great family activity!
Mark B.
I bought a boomerang bike alarm in April 2021. Although it took a couple of weeks to arrive from the US, it was easy enough to set up and the device worked fine until a few weeks ago, when I had difficulties installing the new firmware. It appeared to me that the device and the app were not synchronising. I contacted customer services, (without great expectations) and I have been incredibly impressed by their response. Between us, we tried some troubleshooting, but when that failed to sort the problem out, Boomerang offered to send me a replacement unit. It arrived in less than a week and it is now set up and working. I also renewed the cell plan without any difficulties. The sign of a good organisation is their response when things go wrong. For me, Boomerang's customer service has been exemplary.
