BookyAIReviews of bookyai.net

Response from BookyAIOct 19, 2026

Thank you for this thoughtful review, and for the tip you shared with other readers. I’m glad Laura was able to sort out the connection issue quickly. Your advice is a great one: adding the BookyAI email addresses to your contacts makes sure verification codes and support replies always reach your inbox instead of spam. We’ll highlight it more for new customers too. It’s great to hear the fast formatting stood out to you. With several books in progress, formatting is often the step that eats the most time, so we’re happy it’s taking that weight off your shoulders. And thank you for the kind words about Alexander, our support assistant. We’ve put a lot of work into making it actually helpful, so that means a lot. Please keep sending us your feature ideas. Many of our updates start exactly that way. Good luck with all your book projects!

Response from BookyAIOct 5, 2026

Hi Leonard, Thank you for the 5 stars! We're really glad BookyAI is giving you good results. If there's ever anything we can help with, our team is just a message away. Happy writing!

Response from BookyAIOct 2, 2026

Hi Janaina, Thank you for your feedback, and I'm sorry for the experience you had. You asked for your money back within our 30-day guarantee, and it should never have taken three tickets. I looked into your case (ticket #977) personally. Laura from our team has already replied to you by email: you are entitled to a full refund, and we will process it the same day you reply. If you would rather keep BookyAI, you can also choose a 50% refund and keep full lifetime access. The choice is entirely yours, and if you have no preference, we'll go with the full refund. You're right that our live chat is answered by an AI assistant, so customers get help at any hour. But it should never stand between a customer and a refund they're entitled to. We are changing how refund requests are handled so that they always reach our team directly. Please check your inbox, including spam, for Laura's email.

Response from BookyAISep 30, 2026

Hi Amila, Congratulations on your new book being live on Amazon, in both Kindle and paperback! Your review means a lot to us, because you've published many books with other AI tools and can compare. Hearing that BookyAI handled everything and that the formatting came out perfect is exactly what we work toward. Formatting is often where books get stuck or rejected, so we put a lot of care into getting it right. Thank you for recommending us. We look forward to being part of your next books too, and if you ever need anything, our team is always here to help.

Response from BookyAISep 30, 2026

Hi Robert, Thank you so much for the 5 stars and the kind words about our support. Making sure every customer understands how BookyAI works is a big part of what we do, so it's great to hear your questions were answered quickly and clearly. Thank you as well for recommending BookyAI to future authors. That means a lot to our team. If you have any more questions as you write, we're always just a message away. We're looking forward to seeing your first book published!

Response from BookyAISep 30, 2026

Hi, Thank you so much for this lovely review! "Like being home after a long chaotic trip" is one of the nicest things anyone has said about our support, and I'll make sure Alexander reads it. We're glad he's helping you with the API key setup. That first step can feel a little technical, but once it's done, it's done, and you won't have to think about it again. He'll stay with you until everything is working and you're writing your first book. It's also great to hear the dashboard felt friendly rather than intimidating. That's exactly what we aim for. And thank you for the video tutorial suggestion. You're in good company, because we're already working on a collection of short, simple video tutorials that walk through BookyAI step by step. Welcome to BookyAI, and happy writing!

Response from BookyAISep 29, 2026

Hi Paul, Thank you for the 5 stars, and for being so fair in your review. You're right, the issue came from the AI model's side, but that doesn't matter to us. If something stops you from writing your book, we want to help you fix it, whoever caused it. We're really glad we could work through it together and get you back on track. If anything else comes up, with BookyAI or with your AI engine, just reach out. We're always happy to help. Happy writing!

Response from BookyAISep 28, 2026

Hi Sanjay, Thank you for the 5 stars and the kind words. Being quick and fair with every customer is something we care about a lot, so it's great to hear that's how it felt for you. If you ever need anything else, our team is always here to help.